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Customer Ratings & Reviews

$699.99
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Comp. Value: $899.99

Customer reviews

Rating 4.5 out of 5 stars with 4829 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 4,829 reviews
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer and works as it should. No more soap left on our laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! No issues so far. Love the size, fits a big queen size comforter

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Vibration technology isn’t great but machine is ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine has a good choice in cycles and wash time is shorter than my last, which is nice. The vibration technology is absolute crap. This things shakes like crazy and sounds like it is going to go through the floor. My old model which was close to 10 years old shook quite a bit so I wanted the newer model that had vibration technology. This one is worse than my old one. Over all the machine works well but not the vibration technology

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Monica C,

      We understand your disappointment about the vibration technology performance of your Samsung washing machine. Let us help you.

      I have shared a link below for the steps if the Samsung washing machine is shaking and making noise. Please watch the video and click on all the embedded words inside the article.
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/

      We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung washing machine.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147454072, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 4 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Works perfectly. Just needed a larger one to fit my family's needs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Noticed dents after delivery.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon further inspection the front metal is made out of extremely thin metal on the lower 2/3rds of the face of the front loader side. This metal is very thin and cheap, you must never bump or push on it as I can see how it would dent very easily upon inspection of the dents from shipping. Do not recommend.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the $$$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so far. Washes clothes really nice. The only drawback at this time is that with heavy loads the door bangs. No leaks but I never seen on do that before. Decent for the lower cost though. I got the bronze set and it is really pretty for a washer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    love this washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is so quiet and uses much less water than my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will recommend

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and haven’t had any issues with it for over a year

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung Washer, Excellent product!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is an outstanding product. Quiet operations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer, quite an upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, uses less detergent than our old washer and it uses a lot less water too. The washer has tons of features and settings to get your clothes just right. The delay wash has been great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer, the clothes come out really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer is great, INSTALL NOT!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whoops, I'm leaving the Dryer review. Dryer is great, the install not! The machines came Before the pedestals and the "team" that installed DO NOT, REPEAT DID NOT INSTALL THE NEW DRYER VENT HOSE OR THE NEW NEW WATER HOSES!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fits all clothes needs, and looks good loving it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is quite and washes my clothes nicely, no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we looking for a item washer and dryer we found the perfect ones I would defenitly recomendéd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the washer online and everything went smoothly and it works well! I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome washing machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding washing machine. Easy to use. Really would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean and happy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way Better than the kenmore set we have. More efficient

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great Dryer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and quiet. Great looking in the Mud Rom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for small spaces but alot of laundry. Pleased.

    I would recommend this to a friend