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Customer Ratings & Reviews

Your price for this item is $649.99
The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 4878 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers consistently note the overall performance, low noise level, and ease of use as significant advantages of the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+. Many appreciate its cleaning and drying capabilities, large capacity, sleek design, and reasonable price. However, some customers have expressed concerns regarding the spin cycle, the washer's overall quality, and installation surprises.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 4,878 reviews
  • Rated 5 out of 5 stars

    Washer and dryer Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer and dryer immediately I went in the store Samsung is a very good brand and the price was not that bad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a 10 year old Samsung. Old machine would power on by touching any button or dial. This one dn. Adding clothes after starting cycle was easier too. This one you must wait 3 minutes for the door to unlock. Newer model has more cycles and temperature settings. Price was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer works exactly as advertised and has a few really nice features such as the refresh, which lets you moisten and re-dry items that you might have left inside too long so that you get out the wrinkles quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years and still going strong Hope will last another 2 at least Good brand - highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality producr

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years and still going strong Hope will last another 2 at least Good brand - highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No stress

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy and worth it. Great delivery team, shopping online was easy and straightforward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really great washer with small cons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this washer for about a month cloth smell great and better then they did with my washer that Was old fashioned and outdated this Samsung washer doesn’t have Wi-Fi/Bluetooth for the price since it’s cheaper than others but it is worth it I know everyone will run into issues with their washer/dryer so I have geek squad. My only con would be is that it takes long to finish a load if you put everything on heavy/ medium load it takes about at least 50 minutes to 125 minutes

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine except for when it stopped for a few days (after only a few months of use) and had to remove accumulated water from a valve in the bottom left corner. I think this happens to all front loaders. Never had to do any such thing for my old top load washer in all the years I had it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Moji H,

      We know the convenience of having a reliable washer in our home. Allow us to help you.

      Please consider checking the link below for the steps if your Samsung washing machine stops working or spinning. Kindly watch the video and click on all the embedded words inside the article.
      https://www.samsung.com/us/support/troubleshooting/TSG01000997/

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147415799, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Excellent Technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color, I love that technology. Samsung all the time have the best technology in their appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little expensive but got the job done. Purchase this set and it works great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Ease of use

    Rated 5 out of 5 stars

    Great dryer for ALL types of clothes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome dryer. Very easy to use and dries clothes well. I also enjoy all the different settings to help dry all kinds of clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its everything i expected it to be. Its very quite and i like that i can watch it from my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 4.5 Cu ft, high Efficiency Stackable Load

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had any problems so far, and I love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best team team that installed it was lovely and informative. We liked our new Samsung Dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely awesome experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Great product. Amazing discounts. Highly recommended.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke down completely after FOUR DAYS!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this washer zero stars, I would. It arrives. It is correctly installed. No matter what cycle I set it on, it only uses HOT water. Warm/Cold setting? It runs HOT/HOT. Cold/Cold setting? It runs HOT/HOT. I was about to call to set up an appointment to get this remedied when the washer goes into its spin cycle. Whatever holds the tub in place busts and the tub then starts free-slamming around inside the washer box. I am NOT making this up! Four days after its installed... FOUR DAYS! and it is broken. With the 15 day return policy I just told Best Buy to come get the cursed thing OUT of my house. Mind you, I bought this washer to replace another Samsung that I had purchased just 3 years before. THAT washer broke down and since it was under extended warranty, I called to get it fixed. Three months later (that's three months WITHOUT a WASHER!) after replacing nearly all the parts inside the silly thing (more money was spent on parts and labor than I paid for the thing to begin with! Go figure!) the insurance company decides it is not repairable and tells me I can just apply the original purchase price towards a brand new replacement washer. So this means I had two Samsung front load machines turn out to be JUNK. Samsung is making garbage washing machines. Do NOT buy a Samsung washer. My experiences have taught me that they are extremely poor quality. This is NOT Best Buy's fault, but if they read these reviews, I heartily suggest you drop the Samsung line. You should start offering Speed Queen instead. They make a top notch line of washers, both top and front loaders. Ended up replacing with a GE - 4.8 Cu. Ft. High-Efficiency Front Load Washer with UltraFresh Vent System - White on white, pretty sure the model number is GFW650SSNWW. Could not be happier with it and I've been using it hard for the last 5 months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!! Peace of machinery. Very high-tech. Very convenient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient washer. Quick cycle is a lot more noisy than I would like. I haven't had any water leaks like others. The drawer where you put your liquids will retain water in it. All in all, it gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far! Very nice touch screen and my clothes feel really clean after a wash. Nice size drum too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, very reliable and sturdy. Would definetly recommend if you are looking for a reliable product

    I would recommend this to a friend