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Customer Ratings & Reviews

Your price for this item is $679.99
The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 4831 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers regard the 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry highly, praising its performance, quiet operation, and ease of use. Many appreciate the dryer's capacity and drying speed, along with its sleek design. However, some users find the lint trap difficult to clean, and others have reported challenges with installation or the spin cycle. A few minor concerns were also raised regarding the dryer door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 4,831 reviews
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer. I had ot for almost a year and no problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good dryer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dryer. Ive had it for almost a year no issues so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not so smart washer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it only a few times and I got the error SUD twice!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We are happy to see you posted a review.

      SUd error code means Excessive suds error.

      You can check the troubleshooting guide I have provided below about the Samsung washing machine information and error codes.
      https://www.samsung.com/us/support/troubleshooting/TSG01002001/#washing-machine-displays-an-error-code

      This code does not indicate that service is needed. It is caused by an incorrect use of detergent.

      You can check the link below about how to use detergent in your Samsung washing machine.
      https://www.samsung.com/us/support/answer/ANS00031847/

      You can also check the fabric chart on the model's user manual link on pages 56-57 and pages 27-28 about adding the correct detergent.
      https://downloadcenter.samsung.com/content/UM/202301/20230103164309469/WF6000T_UM_DC68-04006R-04_EN_CFR_MES_R.pdf

      If you have inquiries and needs further in the future, please contact us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145719744, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 1 out of 5 stars

    Serious leak after 2 weeks of use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Developed a serious leak out the bottom within 2 weeks of paid delivery & install.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are experiencing issues with your Samsung Washer. You stated that your appliance was only two weeks old. I would love the opportunity to chat and see when we could get a certified Samsung Technician scheduled to resolve your issue. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142817521. We thank you for being a part of our growing Samsung family. ^Brad Samsung

  • Rated 4 out of 5 stars

    Dryer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my dryer it dry’s quick and there are no wrinkles.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible installation service. This is a picture of how they installed it and then they pulled the dryer over it so I wouldn’t notice

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Nice features and well made!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this washer and its matching dryer to replace our 20+ years old front loading machines. The washer is well made and the capacity is approximately 1.5 times greater than the washer it replaces. The controls are easy to use and the machine is very quiet. The additional capacity really gives the clothes plenty of room to spread out which, we think, is getting them cleaner than our old washer. There are 10 different wash cycles (including self-clean) and you can change the spin speed, water temperature, number of rinse cycles, and the type of load (heavily soiled to lightly soiled) with 5 different levels for each which are indicated via individual lights for each setting. Each cycle has its own default settings which are some combination of the previously mentioned 1-to-5 settings/lights. The only quibble we have is most of the cycle defaults use both hot and cold water (2 or more of the indicator lights "on" for water temp) and we prefer to wash our clothes in cold water 95% of the time. This requires that we remember to manually turn the water temp down to its coldest setting every time we start a new load. It's not a big deal nor is it worth dropping dropping the overall rating but I figured I'd mention it. All in all, this is a great machine and is far less expensive than most other front load washing machines. We love it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    JUNK!!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ONE YEAR afrer buying this junk the seal broke in half!!! I have had washers last me 12+ years!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Overall performance

    Rated 5 out of 5 stars

    Good buy. Value for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, simple to use machine. Has the feature of ability to pause to drop clothes into the washer that you may have forgotten. One small criticism is that the buttons need to be pressed hard to get them to respond. Otherwise, it's a great machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drying performance

    Rated 5 out of 5 stars

    It absolutely deserves a full 5-star rating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Samsung 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry in black stainless steel, and I couldn’t be happier with it! It absolutely deserves a full 5-star rating. First of all, the large 7.5 cu. ft. capacity is perfect for a family. I can dry bulky loads of laundry—like towels, bedding, or a week’s worth of clothes—in one cycle. It saves time and energy, and makes laundry day feel so much easier. The Sensor Dry feature is a game changer. It automatically detects moisture levels and adjusts the drying time and temperature accordingly. Clothes come out perfectly dry—never overcooked or stiff—and it helps prevent shrinkage or damage. Plus, it’s energy-efficient, which is a nice bonus on the utility bill. This dryer also includes 10 preset drying cycles for different types of fabrics and needs, including quick dry, wrinkle release, and bedding. Each mode works great, and I love not having to guess which settings to use. One of the standout features is the Smart Care function, which allows you to troubleshoot directly from your smartphone. It connects easily and gives instant feedback if there’s ever a small issue—very convenient and hassle-free. Another small but thoughtful detail is the interior drum light. It brightly lights up the inside of the dryer, so no more missing socks or small items left behind. Simple but really helpful. Lastly, the fingerprint-resistant black stainless steel finish looks beautiful and modern in my laundry room. It’s easy to keep clean and gives off a sleek, premium vibe. I got it on sale for $749.99 (regularly $989.99), and honestly, for this quality and set of features, the value is unbeatable. If you’re shopping for a reliable, stylish, and powerful gas dryer, this Samsung model is an excellent choice. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    So Clean

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my new unit for several months now, and I must say, I’m quite impressed with its functionality. The spacious capacity enables me to complete fewer laundry cycles, and the user-friendly controls combined with smart technology for remote access significantly simplify the laundry process. Both machines operate quietly, which fits perfectly into my daily routine, and their modern design enhances the look of my laundry space. - They even have a cute lil end tone to the cycles, wow. Although the dryer occasionally takes longer with heavier loads and the cost is somewhat elevated, the overall effectiveness and quality of the machines justify the expense. I wholeheartedly recommend this washer and dryer set to anyone considering an upgrade for their laundry needs.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great front-loading washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washer I have ever had. It does a great job cleaning the fabrics, it holds a lot of clothes, and still gets them clean. It is way quieter than the previous front-loading washer I owned.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Quiet and efficient.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and quiet. my wife loves the ease of use and design of the washer. Reluctant to buy a frontloader, this unit has won her over and converted her. Great price with the features listed.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Noise level, Overall performance

    Rated 5 out of 5 stars

    Love Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks sleek, quiet, cleans well. Love this product!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 5 out of 5 stars

    Having a Great Time Doing Laundry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing power. There are so many options, I didn't even know what to do with myself at first. Quieter than expected, has decent capacity, and it looks great in my new laundry room. I finally feel like my home is complete.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Noise level, Overall performance

    Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! This machine does a fantastic job. Very quiet and efficient. I am impressed with how clean it gets my clothing. A great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 4 out of 5 stars

    Hoping this lasts longer than the 2020 model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new design. Works great and is quiet. The 2020 model only lasted 4 years before a belt broke - not worth fixing - so I hope this version lasts longer!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Best Buy comes thru again!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this item in a pinch. Called the store which happened to have this as an open box item. Was ready when I got there. Installed quickly and works perfectly! Holds a ton of clothes, like the options including wrinkle release and has a sweet almost song line alert when done. Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Quite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and very efficiently. What I love most is how quiet it runs, even during heavy loads. The controls are easy to use, and there are plenty of cycle options to handle everything from delicate fabrics to bulky items like comforters. It also uses water and energy efficiently, which is a huge plus for saving on utilities.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great Washer!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this for almost a year after replacing a Whirlpool that was 25 plus years old. No problems thus far and hope to not encounter any...we did buy the extended warranty just because. This washer gets everything so clean, it's quick, it's quiet, uses less water which is good for the septic tank. My wife wipes the door and rubber part on the inside after all the loads are done. She leaves the door open as well. She runs the self clean cycle when it's time with bleach and also drains and cleans the filter as well. This washer doesn't smell. If your washer smells then you need to air it out after all the laundry is done and keep the door wiped. Controls are easy to use, there are plenty of cycle options for all clothing and bedding. We don't have to go to the laundromat anymore when our queen comforters need washed, this handles all of them(one at a time of course). We bought the matching dryer as well and it is awesome too!

    I would recommend this to a friend
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