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Customer Ratings & Reviews

$699.99
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Comp. Value: $899.99

Customer reviews

Rating 4.5 out of 5 stars with 4829 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 4,829 reviews
  • Rated 5 out of 5 stars

    Worthwhile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Energy efficient. Does a good job on my clothes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use and plays a jaunty tune. Two thumbs up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy use.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good simple washer. recommend for those who does not like too complicated tools.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/dryer stack.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful product, the washer for some reason takes a while to lock in and start. Once it does it’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash machine and dryer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top choice, I recommend you. Samsung the most intelligent.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lost money & time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first tried to buy a washing machine, the biggest advantage was that it was very cheap. However, when I received the washing machine and installed it, I realized that no parts such as hoses were provided. So I went to Home Depot and bought it myself. This cost me a lot more money, time, and effort than I expected, and I ended up buying the washing machine at a more expensive price. If I had known this would happen, I wish I had returned it before unpacking it. At the same time, I knew that other wholesalers were offering parts, installation, and collection of existing products at better prices (such as Labor Day sales), so I thought it would be difficult to purchase products from Best Buy in the future. If possible, it would be better if there was more detailed and specific information about the provision of the parts in the product purchase section.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with this concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rainly Samsung

  • Rated 3 out of 5 stars

    Samsungs 1 year manufactures warranty was assuring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy personnel were unsure if the washer had warranty, however I was putting some trust on the brand. Washer initially leaked in the first wash however it did not after that and its now atleast 4 washes old. Caps for the 4 holes that we need to empty out during installation was not provided and therefore they categorizing it as excellent with none of the parts missing does seem a little misleading. I had no plans to return as Best Buy wanted to haul it back in. Samsung ensured it was covered under warranty and was very responsive when I reported the leak and even scheduled a service however I did not have to use it as Washer seemed to have fixed itself or may be the washer was not standing evenly on the floor initially. So hoping it wouldn't have issues in future, a chance I was willing to take.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks so much for sharing, Jojin! We're very glad to hear that your issues have been resolved. We're always here if you do need us in the future, even if it's just a simple question. ^Jecca Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet and cleam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re quiet and easy to keep clean and gets the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st time Front load washer buyer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a bit nosier than expected but washes good and quick no other issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It drys clothes

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shirts come out dry. Mainly use the time dry setting. Bummed it didn’t have steam but hats out fault for not checking for the feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! This washer is the best I have ever used. have not used the speed wash feature yet because it does not take long on a regular cycle. having it connected to the internet allow me to not have to go and check if the cycle is done, the app tells me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung front load washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer. Easy to use and love the black stainless steel color.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job its supposed to do. Fits the footprint we were confined to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice samsung product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this product for 1 month and am pretty happy with this so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing that i dont like is the smart things and tge ability to always run the dryer remotely. You actually have to go tobthe druer and select smart control on the dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delightful Washer by Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. What I noticed was the door catch. It was metal not plastic like my last washer. Plenty of settings to do your job. Good value with the SC Gas rebate program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent brand! Slightly larger capacity than my previous Samsung washer. Was excited to know that it fit on the same pedestal as before

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great choice!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and love the sound it makes when some.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really quiet, alot of features. Really does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great. Very efficient and cleans well!!

    I would recommend this to a friend