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Customer Ratings & Reviews

Your price for this item is $649.99
The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 4878 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers consistently note the overall performance, low noise level, and ease of use as significant advantages of the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+. Many appreciate its cleaning and drying capabilities, large capacity, sleek design, and reasonable price. However, some customers have expressed concerns regarding the spin cycle, the washer's overall quality, and installation surprises.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 4,878 reviews
  • Rated 5 out of 5 stars

    Nice washer machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer machine. Got a very good deal during the summer. Until now, everything is good and no issue at all. Definitely save tone of water by comparing with those top open one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great on delivery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team was responsive and helped put my items in with ease!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An impressive and powerful little fan.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m totally impressed with this item. It has 3 speeds. Each speed is powerful in its own right. It’s sleek look is cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer. Ordered online. FAST AND EASY pickup. Will order from Best Buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Dryer with sale price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received my 2nd unit and it started working after cleaning the vent. Smart are based Diagnostics feature was very helpful on day one. Wish Samsung don’t change the pedestal hooks up for each model

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer very pretty and washes great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing i dont like is even on childlock it can still be turned off.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Dryer purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and efficient! Very pleased! Would recommend it to anyone looking for a good machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsun Washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, best investment ever! Wash fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best store Best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the product. the service was very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy total tech Great service provided by total tech. Absolutely loved it and it’s worth purchasing honestly. No hold times for calling total tech as well but definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, Excellent washing machine, it works very well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liquid soap and liquid softener is leaking. I call best buy geek squad but they didn’t fix it

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am very happy with this washer. It is quite and does a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great replacement for my older Samsung washer! Costumer service was excellent as well. Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and dryer with easy controls.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first HE washer and dryer and I thought of it as a advance and high tech cleaning and drying machine at the same time easy to operate with easy touch controls. I hope this will last a long time with the hefty price I paid for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Samsung washer and dryer they have many settings look elegant and are a great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great machine just need to be taller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement dryer and this was the perfect fit. However, it is on top of the washer and is a bit high to reach the buttons, something you should consider. I am 5'3 and it is difficult to reach the higher buttons on this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Was not sure about a front loader but it works great, clothes smell amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been great! It runs well, gets the job done, fairly quiet, and gets everything nice and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer!!! Love the different settings, the remote start, and it definitely takes alot of clothes relative to its size

    I would recommend this to a friend