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Customer Ratings & Reviews

$699.99
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Comp. Value: $899.99

Customer reviews

Rating 4.5 out of 5 stars with 4829 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 4,829 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Run smooth and quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ...run so smooth and quiet ................

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works efficiently , Easy to use , multiple functions ,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it and forget it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this along with the dryer; it is an excellent set. I never had an issue with this; the only drawback is that it has smart features that I found irrelevant.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked fine. No issues so far. Can't think of anything to add.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Clean!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best washer and dryer I've ever used...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PeterE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine. No problems with it's operation. It probably should have the base as I find it difficulty putting the clothes in at that level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 months of use - so far so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A no frills solid washing machine. I particularly like the stainless steel drum and the reduced water use (compared to my previous top load). I wish the rinse was a little more thorough but that feature is customizable. Overall highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Front load washer review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer so far. Great delivery experience

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what i expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the delivery guys were great but i paid for install and it wasn't done . I scheduled a second date for install and they came too early and no one was home. One of my pipes got broken, it was probably old. And the rental truck they were driving had bad battery and i had to wake up my husband to give them a jump.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there, TeresaM.

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. To better assist you with providing feedback on your delivery and installation experience, please don't hesitate to contact our Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. I would recommend it to everyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer does awesome job compared to the previous one I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Look great and great quality!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer and dryer pair not only looks great, but the options on either unit are amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very quite washing machine and good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my washing machine from Best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very very nice washing machine It's quiet and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    loads are Ment to Be handled With care thanks BB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah Buddy I am definitely adulting now..I love putting my stinky dirty loads in here, It gets them wet cleans up the load super clean. The i put my clean load in the other unit and it drys the load all up perfectly. Best Machine in foreverdom

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don’t regret buying it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the wash machine for a couple months now One of my favorite features is the delay end cycle. The only complaint I have about it is I feel like the power button is super sensitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product !! Energy efficient and and does the job great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I was expecting! And it doesn't use a lot of water

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not recommended

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung washing machine failed before it was 2 years old, the control panel failed which is a $300 part with a long lead time and fairly expensive to install. I had to scrap this and buy a new one, apparently this is a common issue with Samsung washers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super neat looking, easy to use and worth the price.

    I would recommend this to a friend