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Customer Ratings & Reviews

$699.99
Save $200
Comp. Value: $899.99

Customer reviews

Rating 4.5 out of 5 stars with 4829 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 4,829 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer. Super quiet. Quick easy installation.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very Disappointed

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Samsung washer. The first one, a top load model, has been in use for over 8 years and is now being used by my daughter. However, this front load washer has been problematic. In May of this year, we had to replace the water pump despite regular cleaning and maintenance as recommended by Samsung. Now, the drum bearings have failed and repairs could cost up to $600 and take several weeks due to parts availability and labor hours. Unfortunately, the Best Buy protection plan has expired, leaving us with an unusable washer purchased on June 8, 2022. While the washer has attractive features and is compatible with the SmartThings app, the frequent breakdowns make it a poor investment. As a loyal Samsung customer who also owns Samsung phones and a Q80 TV, I am deeply disappointed with this product. It is worth noting that our Samsung refrigerator's ice maker has also experienced multiple issues. Based on our experience, I would not recommend this particular washer to others.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this washer a month. The washer is quiet & washes well. The only thing i don't like is only one setting washes in cold water

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever PURCHASE!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I've ever purchased, now if it only cooked for me i'd be very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and excellent price! Worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    GREAT BUY!!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gorgeous look. Very quiet running. I am in love!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It what i expect thus was a great update on a Samsung machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price great value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite very elegant great price great value will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quick washing machine, eco mode a plus, adapts to smartthings app too.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned for about 2 months now, love this washer dryer set! Installation was a breeze. Just crossing my fingers nothing goes wrong in the next couple years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine, this was an upgrade and I couldn’t be happier. I have the SmartThings application and can control the machine from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and set up was quite fast and I very happy of the quality of the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A person who is happy with the product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best I bought, my son and his family says it gets their clothes really clean

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Smsng

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad to buy this it works great and very quiet. Good buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is the best

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job samsung you nailed keep it up with your tegnologic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer works well and was within our budget. We'd purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the family

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, so many great features. Hope it lasts many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer of Washers

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The preloaded options are great. The washer does a great job spinning out the clothes. That helps cut down on the drying time making the pair a perfect match. The color and design is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Bang for your bucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for the price Was very easy to learn how to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a quality washer! To think that it’s from open box… I really love it!

    I would recommend this to a friend