Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$699.99
Save $200
Comp. Value: $899.99

Customer reviews

Rating 4.5 out of 5 stars with 4830 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 4,830 reviews
  • Rated 5 out of 5 stars

    Beautiful

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, i am still learning to use it. Best buy wa fast and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung waaher

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Washes clothes with water and soap like a pro

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been a five star but there was a horrible mixup with the delivery address at the beginning. It was delivered to my father's address instead of mine. I even called the day before to fix the problem but it still occurred. But, when it was correctly delivered the next week, everything was wonderful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not what i would buy next time.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stacked washer rattles like Hell in spin cycle. Repair man came and it still rattles. Other than that, gotta dry the water off seal when your done washing or the seal will mildew and mold then start stinking.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer, Excellent Service from Best Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first Samsung washer and we highly recommended. Very smooth and easy operation. The entire experience with Best Buy deserves not 5 6 stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and uses less water than my previous machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machines

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love. I bought both washer and dryer. I stacked them and they work fantastic. They have many options for washing and dryer, including steam. The lint trap for dryer is a great design. No more lint all over dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great only thing is the slightest bump of the key pad change the setting mid use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great price Henry the sales associate was attentive, knowledgeable, and professional. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs. Di

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good washer but what was Samsung thinking when they didn’t put a light in the tub!? It’s dark in there especially when the dryer is stacked on top!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer was a good buy. I have value for money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash washin

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints with this washing machine whatsoever, I've seen people complain about spin cycle sounding like a jet engine, but I would suggest they don't have it leveled out. My washing machine is leveled and on spin cycle if I am inside another room I can't hear it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a awesome washer. The only thing I don't like is that it's really loud. The 20 min wash is great. Clothes come out cleaner and nicer then the washer I had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Defective drain wash

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was delivered with a defective drain wash. So cannot review yet

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I replaced an old Whirlpool washer that lasted about 13 years. I like that there is a timer and that you can see the clothes in the washer. It's been great so far. No rattling like the old washer. I like that no agitator so it holds a larger load.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washing Machine

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Only issue is the fabric softener compartment. It mixes with the laundry soap when in wash mode. Only way to use is to wait when it's in rinse mode then add softener.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best, washer and dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer and dryer has a great 19 minute cycle. I would highly recommend this one again and purchases again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, works as advertised. Fill tray for detergent feels a little flimsy though. Recommend top load if you're tall though. Optional drawer underneath would be good additional purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Item

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the list of washing options and touch sensitivity of the product. So far hadn’t had any issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big enough, but makes too much noise. I think they are too expensive to be fixed when broken.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand that dealing with a shaking and noisy washer can be frustrating, Ruthie. Let us help.

      Below is a troubleshooting link when the washer is noisy. Browse through the guide and choose the noise that is similar to the one your washer makes. You may also watch the video attached to the link from start to finish.

      Samsung washing machine is noisy:
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      We have also provided the user manual for your model. See page 50 for other actions when the washer makes noise.
      https://downloadcenter.samsung.com/content/UM/202306/20230630143636983/DC68-04006R-05_IB_WF6000T_EN_CFR_MES_R_230628.pdf

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146980948) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung