Customer Ratings & Reviews

Love the touch screen buttons. Push gently. Wash in cold water and smaller loads take shorter period to wash.

Washer bought at the end of November last year. Now the whole drum is loose and sounds like a frieght trai when sinning and jumps all over the place. Luckely its still under warrentee, barely, and a tech is coming out today. No way a newish wadher should need repair so soon. I have never bought any appliance that did, so thinking this one is a lemon. Quality of workmanship, or just an overall, bad washer...doesnt matter. Will never buy this brand again.

Efficient washer. Quick cycle is a lot more noisy than I would like. I haven't had any water leaks like others. The drawer where you put your liquids will retain water in it. All in all, it gets the job done.

Bought it to replace our 13 year old washer. Loved the smart connectivity.

It’s good and worthy and affordable price and got with service guarantee

Works like it should. Family of 7 and still running with horsepower.

It's beautiful and works well! My wife and I are very happy with our purchase.

I love the washer and dryer immediately I went in the store Samsung is a very good brand and the price was not that bad

I previously had a top load washer and love that I can wash bigger loads, including pillows. Only con is that it is super low. I would recommend purchasing the pedestal.

This is really a very nice product i will recommend to buy this again

In love my washer it really is just what needed in your home takes care of all your laundry needs including your comforters

This washer dryer was exactly what I was looking for! If your already in the Samsung ecosystem these were made for you

Twenty years since i purchased a washer. Samsung has several wash load settings, i can easly select wash load type and walk away. I am pleased with my purchase. I am looking foreward to my first electric bill to checking the saving.

Very professional service great guys excellent job to the guys who deliver and hook up washer dryer

If I could give this washer zero stars, I would. It arrives. It is correctly installed. No matter what cycle I set it on, it only uses HOT water. Warm/Cold setting? It runs HOT/HOT. Cold/Cold setting? It runs HOT/HOT. I was about to call to set up an appointment to get this remedied when the washer goes into its spin cycle. Whatever holds the tub in place busts and the tub then starts free-slamming around inside the washer box. I am NOT making this up! Four days after its installed... FOUR DAYS! and it is broken. With the 15 day return policy I just told Best Buy to come get the cursed thing OUT of my house. Mind you, I bought this washer to replace another Samsung that I had purchased just 3 years before. THAT washer broke down and since it was under extended warranty, I called to get it fixed. Three months later (that's three months WITHOUT a WASHER!) after replacing nearly all the parts inside the silly thing (more money was spent on parts and labor than I paid for the thing to begin with! Go figure!) the insurance company decides it is not repairable and tells me I can just apply the original purchase price towards a brand new replacement washer. So this means I had two Samsung front load machines turn out to be JUNK. Samsung is making garbage washing machines. Do NOT buy a Samsung washer. My experiences have taught me that they are extremely poor quality. This is NOT Best Buy's fault, but if they read these reviews, I heartily suggest you drop the Samsung line. You should start offering Speed Queen instead. They make a top notch line of washers, both top and front loaders. Ended up replacing with a GE - 4.8 Cu. Ft. High-Efficiency Front Load Washer with UltraFresh Vent System - White on white, pretty sure the model number is GFW650SSNWW. Could not be happier with it and I've been using it hard for the last 5 months.

Bought for our new home in January. Wonderful product with excellent water saving features. Only issue was from Best Buy itself. They forgot a part when installing it, and it was delayed 2 weeks. It was resolved though so no harm.

Excellent item And great for a home . Customer service was awesome

I love the color, I love that technology. Samsung all the time have the best technology in their appliances.

Saleman was good products is goodmmmmmmmmmmmmmmmmmm

Got a great deal. Great employees definitely the best place to shop for a washer or dryer.