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Customer Ratings & Reviews

$699.99
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Comp. Value: $899.99

Customer reviews

Rating 4.5 out of 5 stars with 4835 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 4,835 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product and good services. I recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifull and great my Best Buy washer and Dory!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Tired of Waiting and seeking resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I had an option of 0 stars that would be my option! The product issues since the day I bought it, the issues in getting someone on the line, and now still waiting online for resolution after MONTHS!! What should be a warranty replacement is now a drain of my time and efforts to resolve an unbalanced, unfixed, spring replaced yet unresolved washer issue rattling uncontrollably while in spin mode. Next steps likely to escalate yo the ombudsman for action.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JacobS,

      We appreciate you taking the time to share what’s been happening, and we understand how frustrating it is to deal with an ongoing spin-related issue—especially when you’ve already invested time and effort trying to get it resolved. We’re here and fully willing to help you move this forward so your washer can operate the way it should.

      To review your case in detail and provide the next steps for your unit, please reach out to us through the channels below. Our team will be ready to assist and continue the support process with you:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151548242) to help our team pull up your information.

      Thank you.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far! Very nice touch screen and my clothes feel really clean after a wash. Nice size drum too!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great products

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products have been great so far, from August to January 2025. The only issue I had was with the delivery drivers. Both installers seemed confused about the setup. But, it was installed correctly after a few attempts.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Jonathan,

      We appreciate you taking the time to leave us a review on your Samsung washer. You made an excellent choice for your home, and we are pleased to hear about your happiness with the product.

      Thank you for being a Samsung customer.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Samsung- 4.5 Cu ft washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this washer is amazing. Very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing in a great deal, 5 months in and washer works very good. Frontload feature works great, just have to remember to keep it dry to avoid mold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer’s

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product I have Samsung best brand ever easy to install

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DEFINITELY NOT A RELIABLE CHOICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I NEVER post reviews, but I'm posting this to say the poor reputation that Samsung washers carry is 100% valid. Before I purchased this washer and matching dryer set just over 2 years ago, I told myself not to listen to the negative reviews people have posted, because those are just rare circumstances or people just not taking the time to do the routine maintenance of the units...well I was WRONG! Just over 1 year from purchasing, the washer's tub ball bearing has failed not once, but TWICE since purchasing. Dryer has give me no problems at all. I never overfill the washer, always follow manufacturer recommendations on usage and upkeep, and the washer even reminds you to do those things. Because of the placement of the tub bearing, the cost to repair this is just as expensive as a brand new unit, minus $45. I'm not a washer/dryer enthusiast by any means, but this Samsung washer is NOT THE ONE!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Loving it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a top loading washer and have no regrets. Everything comes out nice and clean, and I'm saving time not just in the washing but also in the drying with its better spin controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and good looking washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and easy to use . The service at Best Buy was very good and they assisted me in very timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! One of the best investments i have made this year by far. I would recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dries your clothes!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the perfect replacement to the old standard single W/D unit we’ve had for decades. It’s stackable, which makes replacing a single unit so much easier and very cost effective. Buying both the Washer and Dryer I even saved money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is good. The color matches the dryer. The delivery and set up was very good and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok washer for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you open the washer after washing it leaks water. The window on the inside doesn't dry very quick. You have to let the door sit for a couple minutes to dry the window. It's not fair to have to wait for the window to dry. Not a good idea to buy a front loader washer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for what we need.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. We needed it to be stacked and it fits perfectly in our home. No issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful units and so smart too! I am able to sync them to the Smarthings app to get notifications on someone leaves the washer or dryer door open so my kids to get hurt by them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer machine. Got a very good deal during the summer. Until now, everything is good and no issue at all. Definitely save tone of water by comparing with those top open one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best washing machine in the market loveeee itt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the perfect washing machine it do not destroyed the clothes and safe electricity and water I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good appliance top quality, easy washing easy delivery and installment

    I would recommend this to a friend