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Customer Ratings & Reviews

$699.99
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Comp. Value: $899.99

Customer reviews

Rating 4.5 out of 5 stars with 4836 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 4,836 reviews
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a good job of getting the close clean!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean laundery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot new techknowledgy and tells you how to clean to keep it working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The color is beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these samsung washer and dryer set. They have the steam setting i use it quite often for my husband's work clothing

    I would recommend this to a friend
  • Cons mentioned:
    Smell

    Rated 2 out of 5 stars

    Sticky Washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer stinks! Seriously it smells. I have used it for a year now and we cannot get rid of the funky smell. I does not drain completely. That might be why it smells. I do not recommend getting this washer. If I would go back in time I would purchase a top loading washer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand how it can be annoying if your washer smells bad, Ezuniga. Let's take care of your washer's odor.

      Here are steps to eliminate odors and prevent their return. Please click the links and hyperlinks below and watch the instructional video for tips.

      The Samsung washing machine or laundry smells bad:
      https://www.samsung.com/us/support/troubleshooting/TSG01108629/#washing-machine-has-a-mildew-smell-or-visible-mold

      The Samsung washing machine does not drain:
      https://www.samsung.com/us/support/troubleshooting/TSG01001013/

      Should a service request be required, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146505675) to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect machine.samsung is best. Best technology. Best cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Fast and quiet. I love the song at the end!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung washer has everything i need. The tub is large enough to wash my quilts in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer. Plenty of different modes to choose from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wahing machine and drier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product sold by my local store with great explanations provided by the sales personal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mixed feelings but good so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine smooth efficient. Hope it is better than then matching dryer I had trouble with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleans well and quiet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give it 5 stars. The quick cycle cleans like a normal but in less than 30 min

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super quite

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this washer. Happy wife, happy life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washing machine, great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Samsung washer and dryer. They are so nice. They have numerous features and settings. You can even delay up to 24 hours if desired. It also cleans itself! Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good but is it?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer lost screws and become unbalanced during first 30 days of ownership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quite, clean, and efficient.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs quite good. I had to removed the shipping bolts before use because if you experience shaking, may be those bolts still on the machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer power button

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought both my washer and dryer in October and I’m in love with these two except the power button on the washer erased 2 months later, now it’s blanked no logo on it anymore.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liquid soap and liquid softener is leaking. I call best buy geek squad but they didn’t fix it

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is great product and working perfectly. i love this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine with excellent features for everything from everyday wash to specific needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer went in to look at it and it does the job for my family!

    I would recommend this to a friend