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Customer Ratings & Reviews

Your price for this item is $649.99
The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 4880 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 4,880 reviews
  • Rated 5 out of 5 stars

    Cool machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bad boy does what it’s suppose to do and does it well no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great spins so good dryer barly works. Very happy all around

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Shmug, I want to congratulate you on your new Samsung Washer and thank you for taking the time to post a review. We are glad that you enjoy your new machine and want to welcome you to our family. We thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Our washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Staff friendly and very helpful. Good price and in stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The front load is excellent for a short person,wife

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great swrvice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the service provided by sales representative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased it as a present for ourselves in our new home. Very happy with the purchase. Sleek-looking set. Went to Best buy because they didn't seem to have any issues getting the item within a reasonable time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not top of the line, but gets the job done, quite and works great. great looking

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shakey if stacked, but otherwise good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid washer, does shake if stacked. Otherwise solid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient gas dryer, simple to use and easy installation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, a little loud, still good but not as many features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. Shipping was amazing, very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent Dryer Option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer has been excellent. It has a really bid capacity and we love all of the drying options. Our old dryer was a Samsung and this Samsung has been a great replacement. I would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    A great dryer to go with the washer!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer goes really well with the washing machine, it does a good job with drying anything we put in it with the added benefit of taking out all the fur that get caught in our clothes because of our pets.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I would recommend them

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the look and the quality. You can't even tell they are on we bought both washer and dryer. We were going to originally buy white ones but they were not available. Glad we didnt love this color!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do NOT Buy. Vibration problems.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well. Problems are 1) First delivery leaked from from gasket. I had leak happen right after delivery people left, on the very first cycle. 2) I then swapped out leaking machine for same model. I ran calibration cycle without problems. I noticed during first wash that the machine shook SO VIOLENTLY during spin cycle that I thought that the machine was going to fall off the pedestal. Watch a video on Youtube titled "Samsung literally jumps and shakes a lot". It is slightly different model but exhibited identical degree of vibration. Fortunately for me, Best Buy had great customer service. I went back the next day and upgraded to more expensive LG. It hasn't yet arrived, but it has to be better than this Samsung.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth every penny. Travel tv remote.. when hotel tv don't have movie channels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Poor store response

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is great but the fact best buy has no one to answer phones is a nightmare

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and service! Best price and everything worked as planned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful washer machine. Will never step food in laundromat again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 weeks use if then no problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of best and affordable washing machine I owe I will recommend to anyone

    I would recommend this to a friend