Customer Ratings & Reviews
- Model:
- WF45T6000AV
- SKU:
- 6427952
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.
This summary was generated by AI based on customer reviews.
Great machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good to look st. Smart with blue tooth updates during cycke. Biught samsung before and did it again this time.
I would recommend this to a friendWorks as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Convenient wireless connection to change settings or be informed when the cycle is finished.
I would recommend this to a friendGood for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wash fast and smart, you can also connect it to your home wifi to pair it with the Samsung laundry App
I would recommend this to a friendBest Washer Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best washer ever, so happy with this purchase.
I would recommend this to a friendAmazing washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second one and I love it … works so quiet ❤️
I would recommend this to a friendGreat purchase.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer was exactly what we were looking for. Doesn't have some of the features of more expensive models, but has everything we need.
I would recommend this to a friendBest purchase ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer. It’s so easy to use, and our clothes are always clean.
I would recommend this to a friendBuyer beware! Worst washer and customer service!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this brand new less than 4 weeks ago from Best Buy and paid them to install it. I've used it maybe 10 times. Today it quit working in the middle of a load. It gave me an error code. I tried to troubleshoot the problem using the manual, but there was nothing to address it. Called Samsung. They couldn't troubleshoot it by phone, so we did a video call. They were able to watch me do everything they instructed. Nothing worked, so they said they would have to send out a tech, but in order to schedule a service appt, they need the model # and serial #. I found the model # on my online receipt, but it does not include the serial number. The Samsung tech stated that it is on the back of the machine. This is a very heavy machine. I tried to move it out while the tech was on the phone, and it would not budge. He instructed me to call Best Buy to obtain the serial number, because they will not schedule an appt without. Called Best Buy and was informed that they do not keep a record of the serial numbers on appliances. Since they sold it to me and installed just over 3 wks ago, I asked them to send someone out to get the serial number, which they stated would be a $60 fee. I asked them if I can return or exchange it, and they will not allow that because it has been over 2 wks. So I have a brand new washing machine that doesn't work, and neither Best Buy nor Samsung have any interest in helping to resolve this. I will have to pay someone to come out and move my washing machine to just be able to make an appt for Samsung to come out and service it, but it certainly won't be Best Buy, because they clearly don't stand by their products or service. I will never buy another Samsung appliance or purchase anything from Best Buy again. And I intend to report both of them to the BBB for selling me a lemon and refusing to do anything about it less than a month later.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Cheryl M,
We understand your disappointment about the experience you had with your Samsung washing machine. Allow us to help you.
We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung washing machine.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147488883, which will help our team pull up your information.
^Rainly
Nice Washing Machine by Samsung
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine by Samsung! Purchased this new to compliment our new home purchase and couldn't be happier!
I would recommend this to a friendme
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it just not like the on and off button is to sensative
I would recommend this to a friendPurchaser
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome features, we love them.probably one of a kind. samsung always makes the best.
I would recommend this to a friendgood
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overal good to use by now. wash out well the stain. if it has a smart option to connect with the phont, it might be much better but it doesn't have it. so far so good
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Jenny, I would like to congratulate you on your new Samsung Washer and appreciate you taking the time to share your customer experience. We are happy to see that you are happy with your new machine. We thank you for choosing Samsung and welcome you to our family. ^Brad
Great!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is amazing! Definitely gets the job done and I love the self clean option! Make sure you buy the hoses for it, because the kits will not provide it.
I would recommend this to a friendSamsung washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy, never can go wrong with Samsung. I also purchased a year of extra service
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase ang a great delivery team. Delivered when promised.
I would recommend this to a friend- Cons mentioned:Spin cycle
Piece of Garbage stay away!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.15 months after purchase, 3 months after the warranty expired my washer sounds like a rocket ship taking off during the spin cycle. Clearly something is wrong sith it. I called Samsung and my onky option is to pay upwards of $600 to fix it. I can buy a new one for $700! Washers are supposed to last 15 years not 15 months. Find another brand!
No, I would not recommend this to a friend Not Thrilled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer vibrates loudly on spin cycle. Called service, they responded promptly and tested it, ran fine. Showed them a video of it and they were shocked but couldn't recreate the problem. Said if I call them back and they can't recreate the problem I'll be charged for the service call. Also said this machine is finicky, can't put in loads that are either too big or too small. It's 3 weeks old, guess I'm stuck with it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see that you are experiencing concerns with your Samsung Washer shaking and I would like to offer some assistance. I have some helpful information that will give possible solutions to your issue. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143135800. We welcome you to our family and thank you for choosing Samsung. ^Brad
Washing with my Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been washing with the Samsung washer for a month now. And all is coming clean!
I would recommend this to a friendgreat washer that removes stains
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome washer that works great and removes stains well
I would recommend this to a friendBest buy installation is prompt and easy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy installation is prompt and easy. Great product, no issues at all.
I would recommend this to a friend