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Customer Ratings & Reviews

$699.99
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Comp. Value: $899.99

Customer reviews

Rating 4.5 out of 5 stars with 4836 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 4,836 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with my washer it does a great job washing and drying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs. with WiFi gives you updated while doing something else.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It'll Do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great. Delivery was on time Except we had to wait another week. The delivery personnel forgot the stacker kit amd was not able to install our unit. Therefore we had to use laundry facilities to clean our clothes. Other than that set up was good amd we love our stackable washer and dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new Samsung washer! It’s so much better than a top load and it nice to have a new one over a used one that we’ve used for years every where we’ve lived.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Really nice product would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can with some damage but works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy. Came with some damage and delivery guys said they would report it. We have heard nothing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like is very good washer, no have vibration and stackable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gina

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my machine. My clothes come out so clean. Can’t wait to purchase the matching dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys did a great job safely delivering the machine safely, setting it up and also testing to ensure it worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer and dryer works great. The new feature are awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer! Very techy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love the remote option if you’re a busy individual like me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It good fo far. It does it job, looks good at my place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, beautifully made. Arrived in great condition with take away off the old machine. Best Buy’s white glove service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient washer with solid construction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality washer with different cycle setting. Energy and water efficient, that lets you select wash, rinse and spin cycle times according how big or delicate the load is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good bundle value and quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a bundle - good value when on sale and was lower priced than similar items at other stores

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    BEWARE OF THE-SCAM…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Samsung washer a few weeks ago, I really like it. It's quiet and washes very quickly. But my biggest issue was the delivery. The delivery guy came to my house, he took off my old washer’s water hoses without shutting it off, the water spilled all over the floor and he tried to convince me to call the plumber because he can’t shut off the water line, or he can fix it for an extra fee.I gave him a bucket and told him to shut off the water lines and there’s another main water line shut off downstairs . By the way, I have a brand new house. Everything was set up for the washer and dryer. When he realized his scale was not working out, he installed the washer without any difficulties.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      To better assist you with this matter and to provide you with assistance with what happened during the delivery, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    samsung frontload

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer first frontload and does a great job for 5 months so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Bought the matching set and I am very happy with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and quite like the dryer, we are still finding out what this washer is capable of doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT Buy for the $$$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the best purchases for 2020 besides my new home. This washer is relatively quiet and efficient with water usage. It also looks pretty too.

    I would recommend this to a friend