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Customer Ratings & Reviews

$699.99
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Comp. Value: $899.99

Customer reviews

Rating 4.5 out of 5 stars with 4836 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 192 Showing 3,821-3,840 of 4,836 reviews
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for great price. Was able to pick up next day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It does everything and it is lovely and amazing. My favorite item that I purchased.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the washer and dryer set for 1 year called to have both of them fixed since the dryer was blowing cold air/washer does not do the full spin cycle at the end so my clothes are soaked, I did get my money back for my washer but not my dryer so I'm pretty upset about that and be ready to be asked the same questions and pictures sent over again and gaslighted that you never sent them to customer serve. I will not be buying anything from Samsung due to the issues and non refund of my dryer even though I did the video call for both my washer and dryer. SMH

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Perfection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great selection on wash types. Quiet and effective operation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful washer. I had the old model but this one is nicer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaner clothes

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It get my clothes sparkling clean and with less detergent than mu other washer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good management

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer deal and deliver any items on time for customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does washer load in minutes with unbelievable freshness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it sings wowoowow

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty lovely washer, it sings when it's done- i can't hear it though on account that I'm 41 and apparently my hearing is going to heck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer does everything I need it to do. I has some very options to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like what the description says. Awesome machine and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quick wash option. No complaints whatsoever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine not for old apartment

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good machine but not made for an old apartment in NYC. We had to get a plumber to fix the pipes before we could use the machine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted 14 Months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer will not drain, displays SC error code, nothing in the drain filter, and it has to be repaired. I'm now shelling out more money to fix a new machine we bought to replace another one that did the exact same thing. Oh, and the Best Buy member protection plan means I'll have to pay $79.99 and wait 10!days for the earliest appointment. Samsung washers suck, and so does the Best Buy member protection plan.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JamesW, we understand the inconvenience of dealing with a washer displaying an error code. Let us help.

      We recommend checking this link to help you troubleshoot if your washer displays an error code. Please choose "nd, 5E, SE, 5C, SC, 1 5C: No drain error." Kindly click on the embedded word and watch the video included.

      Samsung washing machine information and error codes
      https://www.samsung.com/us/support/troubleshoot/TSG10000997/#washing-machine-displays-an-error-code

      If you wish to provide feedback regarding your retailer protection plan, please get in touch with the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1150252948) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    The best purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, the best purchase, so far everything is working just perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer and dryers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 id buy the set again. Super clean and modern look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues encountered with the installation and washer is working as expected. Every product should be like this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer no noise at all very reliable appliance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Deal.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great delivery, great installation. All around a great transaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go for it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great volume, fast washing and energy efficient, a good deal

    I would recommend this to a friend