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$699.99
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Comp. Value: $899.99
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Customer reviews

Rating 4.5 out of 5 stars with 4836 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 197 Showing 3,921-3,940 of 4,836 reviews
  • Rated 2 out of 5 stars

    Disappointed with samsung quality and warrenty.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine broke down after 18 months. The buttons control panel stopped working and machine doesn't even start. Not worth it. Disappointed with samsung quality and warrenty.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We are aware of how you feel about your washer not starting and the control panel not responding. Let us assist you.

      Below is a link with steps to help with your washer. Check the embedded word "power button isn't turning the washing machine on" for more details and watch the video included fully.

      Samsung washing machine buttons won't work.
      https://www.samsung.com/us/support/troubleshooting/TSG01108862/

      We would love to speak to you to provide further assistance. Please feel free to get back to us via the following options: 

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 

      Please provide us with this reference number (1146944870) to help our team pull up your information when you message us.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Washing and drying

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new machines my close come out smelling fresh and are nice and clean. Could now be happier

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine cleans well. It is hard to balance in our old home with floors that are not level. I am happy with the washing machine otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were on time and worked quickly. Washer.looks great and we love the steam.cycles

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issues from day one. I've only had it for less than 4 weeks. Stops mid cycle. Sometimes it doesn't want to rinse. Sometimes it does not spin. And when it does spin, there's a grinding/ rasping noise. Which is obviously signs of a defective washer. Washer works when it wants too. I basically have to babysit this washer to see if its going to work or not. It's been a stressful few weeks since it hasn't been working as it should. A 30-45 minute cycle wash turns into a 2 hour wait. Never again. Buyer beware.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Washer. I see you are experiencing issues getting the best results from from your machine and I would love to help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142478488. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    returned too deep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't end up with it...too deep for my house but would have loved it 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services and performance. Some body dent’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Quiet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t even notice that this machine was running until the chime. The chime continues for what seems to be an extended timeframe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of equipment - gets clothes super clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! I’m so happy I made the right decision by purchasing this product. The reviews below are definitely legit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Samsung product as expected, coupled with good customer service by Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 4.5 FrontLoad Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our old Samsung washer with this one. Really like the updated features and the modern appearance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a wonderful product a n d great place to buy from

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok dryer but terrible washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is working fine. However, very disappointed in its match washer which after two months started having leak from front door.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaner clothes!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the machine is working great. Miss a pause button but love the self clean feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how its working so fast and clean the cloths very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like this washer very much does what i need it to do small and large lodes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Love our new washer and dryer. Delivery was smooth and guys were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung washer does a great job! it has multiple settings for all types of laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super whaser

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that much more pieces can be wash at once that my prior whaser

    I would recommend this to a friend