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$699.99
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Comp. Value: $899.99
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Customer reviews

Rating 4.5 out of 5 stars with 4836 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 199 Showing 3,961-3,980 of 4,836 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine works, cleans well, happy camper!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation can be a pain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has serious trouble getting it mounted so it does not shake badly, which ended up with the unit being scratched, but it works just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine. No vibrations during cycles

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine preformed well during all cycles. There was no vibrations noticed even during the fastest spin cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. Only had it for about a week but it’s great. I’m not use to being able to was such large loads of laundry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2nd time a charm.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took two times but it finally was correct....We are still Best Buy fans, but looking for a little money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this washer! Really handles everything from day to day to even my big bedding! Really fast as well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I is a bit confusing but we worked it out............

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    6 hours to dry

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sad product for Samsung, returned and exchanged for GE products. Bedding took 6 hours to dry, lint trap is annoying and overall just disappointed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Brianna,

      Thank you for choosing Samsung for your dryer needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      ^Charles Samsung

  • Rated 5 out of 5 stars

    quiet washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great and so much quieter than my last one also quicker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr jordan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great customer service very knowledgable clean and effecient

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Buy IF YOU CANT AFFORD REPLACEMENTS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought 2 of these months apart and both shakes so violently and extremely loud during the spin cycle that it was heard throughout the entire house and it would shift to a entire different spot

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DeandreW,

      We are aware that you wished to use your washer to its maximum potential. We can assist you.

      For instructions on how to rectify your washer that is making noises and shaking, click the link below. To view the entire instructions, watch the video, click on the words that are embedded, and select "No" under "Did this resolve your issue?".

      Samsung washing machine is shaking too much
      https://www.samsung.com/us/support/troubleshoot/TSG10007111/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1151834893) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Cons mentioned:
    Installation

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was Good but they messed up during installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer cleans the clothes very well and it is compact.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer came in good condition. And it works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and what a difference it made from our old one. We can fit so much more and I love all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Plenty of room and the variety of settings is nice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bangs like a jake brake

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works fine until it gets to the spin cycle. No matter what type of load is inside (heavy/light), it will bang violently, and yes, we've tried adjusting the loads. It does not matter how much or how little there is inside it, the drum always bangs, sounding like a tractor trailer using its jake brake. We returned our first one thinking it was an isolated issue, but this second one does the same thing. We are awaiting another return for a different washer that is currently on backorder.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We understand your dismay about your experience with the washer.

      Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 should you need to follow up on the replacement unit status. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Cute song

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans the clothes well and has a nice jingle. Seems to be nice at the initial goings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and spacious. I'm very satisfied. Everything is working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Huge fan of the lint removal feature.

    I would recommend this to a friend