Customer Ratings & Reviews
- Model:
- WF45T6000AV
- SKU:
- 6427952
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.
This summary was generated by AI based on customer reviews.
Bad washer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in February 2023. Needs motor. Figured a washer like this would last longer. Very disappointed. Was told the service plan would cover parts. NOPE!!! Doesn’t cover installation either. Boooo!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi June,
We understand your disappointment with your broken washer. Let us help.
Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your washer.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149239202) to help our team pull up your information when you message us.
Thank you.
-Ricardo
- Pros mentioned:Overall performance
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is excellent. It really works very well and I’m satisfied with the purchase. Smooth and highly rwcommended
I would recommend this to a friend I really liked it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for about a year and now it’s giving me some trouble. Make sure you guys get a warranty on it
No, I would not recommend this to a friendUnderwhelmed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the installers did a great job... this dryer doesn't do the one thing it's supposed to do very well. We have to run the appliance twice to get a medium load of laundry dry. I'm not sure if we have a lemon, if this is just how the unit works, or something is wrong with the setup.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are committed to enhancing the performance of your dryer, LouisW. Let us get this taken care of.
We suggest referring to the resources below to address your dryer's drying concerns. Please click the hyperlinks and watch the instructional video for tips.
The dryer is not hot enough:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough
Should a service request be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147068785, to help our team pull up your information when you message us.
Have a great day.
-John
Clothes still smell after washing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never had a front load washer didnt use much water when washing called Samsung and set up appointment with tech he came out advised that was normal for front load washer and said everything was fine using mobile app. Today washed a pair of Jean's and 2 small child size blankets that my little grandson had peed on while sleeping after having washed the Jean's 2 times they still smelled like pee, will never buy front load again, dont believe the claim that they get clean with very little water. That was my concern and was confirmed after the pee smell from the Jean's. Bought the pair washer and dryer in Aug, they were delivered mid Sept have had a service person out once and now this. Yuck dont feel like my clothes will really be clean now.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues getting the best performance from your Samsung Dryer. I can help with that and have some information that will ensure that you have the ideal results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
Thank you for choosing Samsung. ^Brad
- Pros mentioned:Ease of use
Mr satisfied Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product . Samsung has yet to fail me . The ease of operation made it easier for us to teach our kids how to do Laundry
I would recommend this to a friend - Pros mentioned:Overall performance
Glad to move up
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaces an apparently broken dryer and has been a joy to use. Is quiet, efficient, and leaves loads perfectly soft.
I would recommend this to a friend - Pros mentioned:Overall performance
Love this dryer!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing dryer. Upgraded to my first front loader and I've fallen in love. Totally recommend
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung Front Load Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Quality! We purchased it as a separate set for ourselves and a set for our animals. Very happy with the purchase.
I would recommend this to a friend Samsung products are not worth it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure yet. Got this one due to the fact that i just purchased a 5.0 cf washer 3.5 years ago and now its not worth fixing (950.00 + maybe a inner drum)and they are not even sure they can get the counter balance that it needs. The only reason i purchased the 4.5cf was that the dryer still works and i bought two pedestal at 300.00 a piece. Hopefully this one last longer!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JohnmD,
Thank you for your observation of our washer. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
-Kimberly
- Pros mentioned:Noise level
My New Samsung Toy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I love that it's nice and quiet. The fact that it balances your load first is awesome. Two thumbs uo!!
I would recommend this to a friend inexpensive solid dryer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.solid inexpensive dryer that gets the job done. Good color as well
I would recommend this to a friendLove it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery team was fantastic, first brand new pair, it's strange how we can get excited over new appliances
I would recommend this to a friendGreat dryer nothing crazy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer that has amazing power it does take some time to finish a load but it gets the job done and most people who have a washer/dryer are not in a rush to wash/dry their cloth unless if you have a lot of kids and have to get them done quick try looking for a dryer that gets the job done quicker. If you can wait for about an hour than it’s a great purchase. I really like how it has a light inside it built in when you open to check how dry your load is.
I would recommend this to a friend- Pros mentioned:Noise level
Silent but deadly
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Silent but deadly, this machine rocks our world with first class efficiency and power.
I would recommend this to a friend What Happened!!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having to get down to the ground to drain it,is not the best thing
I would recommend this to a friendBrand response from Samsung
Posted .Greetings,
We understand that your experience has been less than ideal. Let us help you.
On page 50 of the model's user manual link below, you can check the steps to see if the washer is not draining as expected.
https://downloadcenter.samsung.com/content/UM/202306/20230630143636983/DC68-04006R-05_IB_WF6000T_EN_CFR_MES_R_230628.pdf
It would also be great if we could talk to you directly and gather more information about your concern.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146901926, which will help our team pull up your information.
^Rainly
- Pros mentioned:Overall performance
good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far, really happy with the washer and dryer that I recently purchased. Service and delivery was very good, as well
I would recommend this to a friend Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very noisy and rattles, does its job but seems “cheap”
No, I would not recommend this to a friendBrand response from Samsung
Posted .We make every effort to ensure your washing machine operates at its best, LarryL. Let's get this taken care of.
Suppose your washer is making a loud rattling noise. Click the resources below for assistance. Browse over the hyperlinks and the instructional video for tips.
Samsung washing machine is noisy (see rattling or clicking):
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147068230, to help our team pull up your information when you message us.
Have a great day.
-John
Not worth the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a pain to level. It’s still isn’t level. A lot of money for a product that can’t even be fully loaded. Not happy with this at all. It gets the job done, though. Never buying a front loader again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Washer. There are several important factors that can be causing your problem. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Thank you for choosing Samsung. ^Brad
Plastic smell won't go away.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a week of use, it still smells like plastic when I open the door.
I would recommend this to a friendBrand response from Samsung
Posted .Hello, thank you for taking the time to share your feedback with us and bringing your concerns to our attention. We can definitely understand how frustrating that must be. We would like to inquire further about the concern you are having with your washing machine. If you could please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144064347) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay