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Customer Ratings & Reviews

$699.99
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Comp. Value: $899.99

Customer reviews

Rating 4.5 out of 5 stars with 4824 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 4,824 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love this purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this purchase! This washing machine is so quiet. Plus it is very efficient. I tried the bedding setting for the first time and it was very gentle on the comforter. I highly recommended this washing machine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    First time samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used it for about 2 months, and they are way better than 5. My last one

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. It's quiet and efficient. I like that it spins very well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Appliance bliss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely obessed with my washer/dryer. I even redesigned my entire laundry room because of it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. It's so quiet and can hold my big comforters. No more going to the laundromat to wash them. When we picked it up from Best Buy the staff was very quick and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally had to upgrade our 15yr old samsung set after the shocks gave out. As someone who loves tech i had to go with the smart set. The interconnectivity between the washer and dryer works flawlessly. Also like that it tells you when to run the delf clean feature. Hopefully they last as long as the previous set.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Quiet, easy to use, and the price was nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this washer was pretty easy to set up and get going. So far, it is a great improvement over our last frontloader. Lots of settings for different types of washes. It is also quieter than our last one.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best washer and dryer!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washer and dryer stack set!! A couple years down the road and they still work like new and they was 5 kids worth of clothes and blankets and my work clothes. Fantastic!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Clean very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it , easy to use and give you options to be able to save energy

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Yesenia T,

      We’re really happy to hear this. Knowing that your washer delivers strong cleaning while staying simple to use and energy conscious is exactly what we aim for. Your experience tells us we’re on the right path, and it means a lot that you’re enjoying the flexibility and efficiency built into your Samsung washer. Thank you for choosing Samsung and for sharing your thoughts with us.

      Leo Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Powerful, quiet, and washes clothes.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washing machine. Everyone told me to never get a Samsung, but we've been using this almost daily for 2 years and it has had zero problems. DONT FORGET TO REMOVE THE SHIPPING BOLTS BEFORE YOU USE IT.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Looks beautiful, performs flawlessly

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using similar Samsung model for the last few years and when we moved to the new home in March 2023, decided to buy the similar newer Samsung model. We have used various European washer/dryers over the last few decades and have finally settled for Samsung Washer/Dryer machines. In my opinion, these are a perfect balance between, performance, price, function and looks. This particular model is no exception and performs as it should i.e. flawlessly.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love it!!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this unit!! The design, (it's absolutely beautiful in my laundry room) the size and overall the functionality. 10/10 it washes my quilts, throws and rugs to perfection! This review is after almost 2 years of use.. no need to think twice. You will not be disappointed! I also added the pedestal! and oh boy is it a game changer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the washer dryer combo

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer and dryer combo. I definitely recommend both. Please don’t make my mistake and only buy one then realize you need both. This narrow but powerful device helps a family of five.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and looks good on my laundry room. The dark finish is very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well enough and is pretty quiet. My only complaint is that the options for choosing different cycles and temps is very limited.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great performer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very quiet in operation. Simple to use, Does an excellent job of cleaning even heavily soiled laundry

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer machine. Its big enough to put comforters and blankets and the different settings like steam and delicates make all your clothes to be sanitize and wrinkle free.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Must have machine!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laundry machine I have ever used. Without a doubt worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Works ¯\_(ツ)_/¯

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Wonderfully and as expected. I've had for a couple of months now and it cleans well. Just have to get use to touching the selections vs pressing the selections because its a touch pad and not buttons ಥ_ಥ Oh and reviews do not allow Emojis ⚆_⚆ So have some emoticons ƪ(˘⌣˘)ʃ (⌐■_■)

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love this Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, Love, Love, this unit. It is quite, and love all the functions it has. I really am glad we bought this one!!!!!!!!

    I would recommend this to a friend