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Customer Ratings & Reviews

$699.99
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Comp. Value: $899.99

Customer reviews

Rating 4.5 out of 5 stars with 4823 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 4,823 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Get this

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer and dryer set that I’ve ever purchased! I can load king size blankets and not have to worry about partial washings (in other words Ts clear that it is clean vs sloshing around in dirty water from previous washers I’ve had in the past)

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful dryer, dries very quickly and very quiet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice machine does a good job washing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the washing machine. It does a good job. However I have one possible complaint. It seems that something may have come loose that helps with the drum spinning. I noticed loud bang a slip and a bang and after that I noticed that the machine moves when it starts to spin like it shakes for a while that it didn't used to do before that sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. Very good service and installation. Overall I am very satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding and efficient washer. Easy to use and is great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer! I have been using Samsung dryers for years and love the brand.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Third Time's Charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It required delivery of three machines to get the one I now have; but I'm very pleased with this one. It has a good range of cycles, gets the laundry clean, and is relatively quiet. The first machine had major problems probably requiring return to the manufacturer. The second was found to be dented when the delivery team unwrapped it. They showed it to me and recommended sending it back. Best Buy handled the situation well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new SamSung washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my new washer. It does the job and then some! It was a bit overwhelming with all the different options but very simple to operate when I got the hang of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the washing machine and also with the customer service guys, very professional team!!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter to replace her old Samsung washer that lasted quite a while. She really likes the new features on this one. Quiet and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Jus what i need it for my new home.. good product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I’ve done maybe a few dozen loads and so far all is good. Steam feature was kinda neat to use and guess it worked well. Blanket came out smelling good and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Installation and Noise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The internal volume of the washing machine is quite large. You can set the conditions for washing, temperature, rinsing, etc. according to your needs. However, the floor on which you install the machine must be level, otherwise there may be a lot of noise.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, nice and quiet, leaves my clothes clean and not too damp like my old washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. Clothes are clean and washed in no time. There are two issues that I have, 1) I can feel the machine vibrating on spin cycle, but the laundry room is next to my bedroom. 2) I cannot get the SmartThings to connect. Luckily, there isn't a need for this right now, but I would still like to have it in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Clean clothes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans much better than a top loan machine. It quite and fast

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very efficient and easy to use. The machine is very quiet and informs you of the cycle digitally.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased to replace the same unit that broke after 7-8 years. Technician said it was cheaper to buy new than fix the old one. Needed to match the dryer. Hopefully it lasts longer than the last one did.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung-4.5 Cu. Ft. High Efficiency-Great Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had the new Samsung - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ - White delivered and installed to replace an old machine. We're very happy with this so far and thankful for the BestBuy deliverymen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, super economic worth every penny doesnt waste much water at all!

    I would recommend this to a friend