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Customer Ratings & Reviews

$699.99
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Comp. Value: $899.99

Customer reviews

Rating 4.5 out of 5 stars with 4824 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 4,824 reviews
  • Rated 3 out of 5 stars

    Loud when spinning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look and it washes very well. The problem is that it shakes like mad during the spin cycle. You can hear it from across the house even if we adjust the spin to medium. We had it installed by BestBuy. Over all, it’s a good value if you don’t mind the loud noise during the spin cycle.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There,

      Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      -Ricardo Samsung

  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it… works well just like my last one. I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is reliable and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had used this brand (Samsung) before and liked it, so when it was time to get a new machine I chose it. I am pleased, it is modern and efficient. One aspect is that you are kept informed on how much time is left before it's done. It's helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    excellent buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A device where the price quality is noticeable. Silent in its operation. Economic in expenses. Only, you will be silenced by the amount of sound information that it is capable of giving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wahser and dryer set

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set is awesome. Super easy to use and looks modern.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase with Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine, outstanding washing capabilty. Clothes come out clean. Service and installation was outstandind. Technician named Jr. made sure it was installed correctly and that we were satified. Great purchase..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product and staff!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went in store to look at washers and find which one we wanted and since wasn't in stock we ordered online. The staff was great and very helpful and the delivery was great they unloaded right where we told them to. Never had a new washer so took a minute to figure out why it shook out of where we placed it only to find out there are shipping bolts that hold drum so once we got that it works perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Samsung front load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is so quite. I can not be heard. Easy to do bedding with the large capacity drum. Had to use a laundromat before for blankets. This front load washer uses less water but effective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my washer /dryer and also with Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought i would love a washing machine. It’s incredibly efficient. I love that i get a notification on my phone when the wash cycle is complete.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Excellent purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it just a month ago, and so far it works fine, happy with it, worth the expense. It is quiet, and the electronic controls are user friendly. We would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, works really well, highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer and dryer! Works great and makes my clothes nice and clean. I love the black does and the variety of colors to choose from. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great dryer.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the different selection in settings which makes things a lot easier instead of having to manually select all the desired settings. It’s also pretty quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this washer in a previous residence, but sadly had to leave it behind. I was so glad when my current washer stopped working and I had the opportunity to get this one. It does a great job, has intuitive controls on the front with lots of options, and is attractive (and quiet).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good size washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer and my wife loved it because easy reach inside. Able use WiFi hook up to phone so she can go other room and get notifications when it done

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer and dryer set. They work great would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 3 out of 5 stars

    Smells like plastic inside

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positive: Easy to use, huge inside, can fit a lot of laundry in one load. Negative: Has a plastic odor inside. I hoped it would wear off but it’s been almost a month and it still smells badly.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Lori! Thank you for taking the time to leave a review. having an odor in your washer must be concerning. I have provided a link to help you get rid of the odor you're experiencing.
      (https://www.samsung.com/us/support/troubleshooting/TSG01108629/)
      Thank you for choosing Samsung. Nic Samsung

  • Rated 5 out of 5 stars

    Wash machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy this is work recommended this machine

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    A good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good e energy star rated washer. Great for large loads. For smaller loads it looks Iike it uses a lot of water. I like the balance of analog and digital display

    I would recommend this to a friend