Customer Ratings & Reviews

The machine is bit larger than I wanted but it does it job very well. Very quiet. Has many different settings

I bought it about 2 months ago and it's been awesome so far. Great product with little noise or rattling and our clothes come out nice and clean.

This washer is great value for the price. Clothes come out looking like new!

It’s was amazing for about 2.5 years and then it sounded like a jet plane. I am so happy with the customer service I’ve received regarding the extended warranty. I highly recommend buying it!

I love this machine. Also, the delivery people were amazing. I love Best Buy and will always be a consumer.

Wonderful washer!! The best I’ve ever owned!!! It is even big enough to wash my comforters!

The washer works smoothly and does a great job. Hope these are the last washers and dryers I ever buy again.

excellent the best I recommend I love it very good work, fast and very professional

This washer gets the job done. It's efficient and cleans well. I am still trying to understand the water temperature settings. Even if I set the water to cold, they still come piping hot. This may be part of the Automatic Temperature Control feature, I would still prefer to control the temperature of my clothes. I will keep reading and trying to see if I can turn that feature off. Other than that, a solid buy!

I replaced my previous samsung washer with similar features that worked without any issues for 12 years. I had to replace as many parts worn out. I am expecting a similar performance with this new machine

This machine works so silent. Great cleaning. Power saver and efficient. Recommend this model.

Wonderful washer and dryer. Dryer dries on 30 minute

I bought the washer 2 months ago. It is great for now! Good capacity - you can load queen or king size comforter. All default programs are no longer than 1h, while you can customized them to your needs (increase or decrease the number of rinse cycles, soil level, temperature (!) and so on). It is energy efficient, so you can apply for EnergyStar rabate. Clothes are fresh and almost dry. The most important thing is that it has separate compartments for: detergent, bleach and softener (and uses softener during rinse). This washer is stable and quiet. I hope that it will work efficiently for many years!

It’s a great washer! My first front loader. Lots of wash, rinse and spin cycles. Cleans well, spins well. And I love the little tune telling me it’s done. It’s way better than obnoxious buzzers like some have.

So far so good. No issues since install. I like the chime at the end to let you know the cycle is done. Also having a countdown is very helpful. Filling up the soap is also very easy.

I have been using my Samsung washer for several weeks now and find it to be everything I expected in regards to performance. I like having all the different settings especially the quick speed, because it makes doing laundry a little more enjoyable. I thought it would be noisy but it's pretty quiet. Nothing negative to say in the short time I've had it.

Love my new washer and dryer. Have so many settings to choose from and look elegant

Great product. I recommend to buy this product and customer service for installation is so nice and fantastic.

This dryer is very quiet and I would highly recommend it. However, Best Buy’s customer service leaves a lot to be desired. I would purchase this dryer again only not from Best Buy.

Have had the washer for a few months now and wife loves it.