Customer Ratings & Reviews

Love the new dryer it took a little bit of reading to figure out the settings... I’m learning new things every day on what all this dryer can do..

The washer is definitely top tier quality. So far no issues, it’s easy to use. I love the sound it makes when you’re using it or when a load is finished it plays a tune to let you know it’s done.

Good item excellent buy my wife so happy she use 3 time a week

It's ok....................... . ................

The washer is great. It is very easy to you use, even for kids.

Got a good deal on this washer, it’s so quiet and efficient.

Extremely Disappointed – Misleading Description and Poor Customer Service I recently purchased an open-box gas dryer listed in "excellent condition" from Best Buy for my business. I rely on a dryer daily, so I drove 70 miles to pick it up. Before finalizing the purchase, I confirmed with the in-store team that the unit was in excellent working order — they assured me it was. When I got home, I noticed that the dryer was missing the original (or even suitable) packaging, which was clearly promised online. Still, I proceeded to install it — and the moment I turned it on, it began making loud, disturbing noises. So much for "excellent condition." I called the store immediately and was transferred to the support team. I explained everything in detail. The only solutions offered were either returning the item (and somehow surviving without a dryer for several more days) or waiting 5+ days for a technician to show up. I requested to speak with a supervisor — her name was Rachel — but she was just as unhelpful and dismissive. When I asked to speak directly with the store manager, I was told — unbelievably — that the store doesn’t have a phone number, and that if I wanted to speak to someone in charge, I’d have to drive another 70 miles back to the store. Seriously? In the end, I had no choice but to hire a technician out of pocket to repair the dryer — an expense and headache I should never have had to deal with. This experience was unacceptable from start to finish. Best Buy's “open-box in excellent condition” listing was completely misleading, and their customer service was unhelpful and dismissive. I expected far better from a major retailer. I will think twice before ever making a large purchase from Best Buy again.

We have bought this same set 3 times, not because we didn't like it, but because we moved states and thought it was more accessible. We love this set so much that we keep buying the same one!

We have bought this same set 3 times, not because we didn't like it, but because we moved states and thought it was more accessible. We love this set so much that we keep buying the same one!

Great quality, nice and silent. Definitely worth the money

Works great! Bsrely can hear it when its running. Love the features!

It works good and best for the price in the market.

After researching the product I was pretty confident this machine would be a good purchase. I was not disappointed. Machine is better than expected. Very happy with my purchase!!

Great machine for its price. It washes well and doesn’t make a lot of noise.

Excellent product, it's been working great since I bought it.

Think machine is wonderful. It cleans so well and doesnt get the clothes into knots. It is very efficient and washes a load in ĺess than an hour. I really love this machine

Works great so far. Don't like that I have to hold down the play button for 3 seconds to get it to start but other than that annoying inconvenience it does a good job

Beautiful washer, works well and not too noisy! Love it.

Product is really good, can recommend. Minor issue, it did not come with a power cable, so it needed to get that myself and an electrician to connect it so I can plug it in. I would assume every electric appliance comes with a cable/plug.

Great so far. The capacity is exactly what we need and the speed at which clothes are dried is second to none.