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Customer Ratings & Reviews

Your price for this item is $649.99
The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 4874 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers regard the 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry highly, praising its performance, quiet operation, and ease of use. Many appreciate the dryer's capacity and drying speed, along with its sleek design. However, some users find the lint trap difficult to clean, and others have reported challenges with installation or the spin cycle. A few minor concerns were also raised regarding the dryer door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 4,874 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned about one month. I'm going to write the review later for a more objective evaluation, but Best buy push me to do it. So far so good, very quiet, love it.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 4 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer works good the sense dry does not work like it should it don't allow the clothes to fully dry so we use the time dry and it works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great. This is my first front load washer and it doesn't disappoint. Its super fast and super quiet compared to most other washers. Great job Samsung!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and highly satisfied. Great product.!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase! I have had them over a year and no issues at all plus my clothes comes out wonderful

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just pass on this one

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply put, the "sensor" thinks clothes are dry when they are not. Both the washer and the dryer take so much extra maintenance to get them to work properly. Doing laundry with these make the chore frustrating, not easier. Just pass on this one

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      RebeccaK, we understand how important a working dryer is in your home. Let's get this taken care of.

      We recommend checking this troubleshooting guide if the clothes are not dry. Please match the issue you're having with the dryer to the options provided. Kindly click on the embedded word and watch the video if prompted.

      Clothes are not dry after using Samsung dryer
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151656883) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 4 out of 5 stars

    Overall a good washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I really like the washer. The sound the washer does when the load is finished can be annoying if you let it be. We now just laugh at it. My only complaint is that Samsung moved the bracket holes to hold the dryer on top over just a half an inch. (my current dryer is a Samsung from 2009-the matching washer stopped working but the dryer is still going strong). I feel like Samsung does this on purpose to make you feel like you have to buy a matching pair. We made it work but ill take off a star for that. Best Buy was 2 hours late for the delivery. They said they would be there between 12-6 and showed up at 8pm. Just a heads up if you are getting it delivered.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Terrific washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Excellent washer. I’d give it 5 stars but I wish it had an automatic fabric softener dispenser. Too much to expect on a cheaper model. Works great though. And it plays a little song when it’s done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer . Easy to use , couldn’t go wrong with this choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty happy with my purchase. Very smooth running and that’s what i like! Good recommendation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement for red Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace our old Samsung washer(red). This one is quieter and has more adjustable settings than our old front load one. We are sold on the front loader washers. Would definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer, but vibrates a lot.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and is easy to use. I mostly give it 4 stars instead of 5 because it vibrates a lot more than our previous Samsung. Even when our previous one was breaking down and sounded like a jet engine taking off during the spin cycle, it still didn't vibrate as much as this one. Can't put much on top of it because it will just get shaken off onto the floor.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Really happy with my new washer and dryer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with my new washer and dryer. They are sooo big. I don't have to go to the laundromat anymore to wash blankets and comforters.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great appliance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, works great and easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quiet machine !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great . We had it for 3 weeks now! It gets all the stains out from my daughters cloths !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    i loved, it’s perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect, I love it, it is of very good quality for its price, I really recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to use, easy to clean filter. I live the heat seating on it doesn’t burn my clothes

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't forget to take the drum bolts out like me..... other than that this is our second set of Samsung front loads and we won't go back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Easy to use. Good functions and looks stunning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good stackable washer and dryer set for appartment. Suoer quite and quick to wash. Installers for Bestbuy made the whole experience even better with how amazing they were.

    I would recommend this to a friend