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Customer Ratings & Reviews

$699.99
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Comp. Value: $899.99

Customer reviews

Rating 4.5 out of 5 stars with 4823 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 4,823 reviews
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. The washer cleans well and the dryer dry clothes and heavy blanket the first time around

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung washer & dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new washer and dryer. I had them delivered to my house and the process was so easy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not purchased a Samsung appliance ever again. I purchased this dryer in November 2023 and had it installed in December 2023. It completely stopped working (no lights, no sound, not even a hum) on December 16, 2025, just nine days after my Best Buy Total Tech expired. Fingers crossed it can be repaired. I would not recommend this product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, uses much less soap than my top load, clothes come clean and more fluffy and soft. Easier to dry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has exceeded my expectations. It just works very well and delay washing is very accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Washer. It was an replacment for a washer that was 20+ years old

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    wash well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's large, it takes good quantity of dresses you wish to wash at once. It's high speed wash and dresses are clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad that I bought this washer and dryer set. They work so well. Clothes come out so clean and I do t have to turn the dryer on multiple times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal ,work fast , efficient and silent, great attention in the store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Side-load machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints so far. After every wash I keep the door open, as well as the detergent drawer to dry out. I want to keep the musky smells away from my laundy. Also important, with any side-loader is to routinely do an empty cycle with tub cleaner. Extra detergent will build up in key areas that will reduce the life of the machine. If you buy a side-loader, know what you're getting into. With regular maintenance it will continue to work and operate as normal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 4.5 Cu. Ft. High-Efficiency Stackable S

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great! Used for a month and had no issues has many cycles to choose from.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washing machine, very quiet and cleans my clothes very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very smooth and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installation took less than 30 minutes, best part took old unit from house which is amazing !

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the capacity of this washer, cleans very well and love not having to go to laundry mats to wash comforters or pillows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job! More features and energy efficiency than older models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m loving it! Cleans really well. Love the steam and sanitize options.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’ve been very pleased with my washing machine. It does a very good job. It was easy to figure out and use and I’ve been very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best machine ever. The best buy the great place for buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a great appliance. I purchased one for my rental property as well.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Good quality washer but with design issue.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality washer. I felt cloths were more clean with this washer however socks continued to get stuck in the door jam. Because of this I returned the item for a top loading samsung washer.

    No, I would not recommend this to a friend