Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$699.99
Save $200
Comp. Value: $899.99

Customer reviews

Rating 4.5 out of 5 stars with 4812 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 4,812 reviews
  • Rated 5 out of 5 stars

    Seriously they are awesome!!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set is probably the best I’ve owned, never have to run a load more than once even with kids sports uniforms!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and price! Delivery and installation included.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Lovee this set

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer efficient and quiet! Also bought the dryer!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Sharp looking appliances

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the washer/dryer set for a month now. I love the steam clean settings. They tackle all pet odors and the clothes come out smelling so clean. I love the look of the appliances and they are much more quiet than my last washer/dryer set.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Best Washer ever!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer ever. I love that is very silent and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Well made front load washer with great features

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made stackable front load washer with multiple washing cycles each with multiple washing settings. Large capacity stainless steel tub holds large loads. We used the Best Buy delivery and take-away option and it was quick and easy !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Use, Durable

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is really easy to use. If you have a dog I would recommend removing the dog hair from the silicone flap in between the washer and the door by hand and then running a cleaning cycle after you have days you need to wash pet items or heavily fur covered clothes or blankets of your own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars, great washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So in my mind, you do not need a WI-FI washer and you do not need the stands. In my opinion. So this is a well made washer, the best one in my mind for about 600-700. It is smooth and is so efficient you use much much less laundry detergent. I have had it a month and I can recommend this washer to you or someone that I know.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent and super quiet model. Great washer for the money

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it two weeks back. Amazing product. Quick and efficient with very low operating sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washing machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've have owned this washing machine for about a month and i have to say its a good washing machine it replaced a maytag top load washer that was a major lemon from day one this one senses how much clothing is in it and adds the right amount of water compared to the maytag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these machines!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always loved Samsung appliances and these do not disappoint. The color is beautiful in person and the technology allows for seamless bluetooth integration through their app. Would absolutely recommend this set to anyone in the market!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Champ

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a champ they installed it pretty fast ordered it in store a nice lady help me out much respect for her patience with us asking hella questions

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We first got the open box washer even though we ordered brand new, after few days we got the brand new washer installed. Buying experience from best buy is always good except delivery experience where you have to careful cheers. Cheers!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We're glad to know that you had a good buying experience.

      Please contact our Best Buy customer service department at (888) 237-8289 should you need further assistance with the washer delivery experience. Call 24 hours a day. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first front load washer. So far, very easy to use and I appreciate not having to bend since it's on a pedestal. It's wash cycle is quiet. I was surprised at the specific guidelines for which HE detergent to use. I had been using HE detergent with baking soda and the guidelines say not to use this type of detergent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Wife

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung proformance 5 star ! My wife is very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Satisfied Customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung dryer replaced an older version and I'm happy with the upgrades. It's quieter, the bin is larger, and its even more efficient than the previous one with less drying time needed. I worried that the new bells and whistles would be intimidating but, in reality, I had no problem adjusting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Aching does what it should when it comes to cleani

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful washing machine. I loved how It washed my couch pillows with out making them loose their shape. I would have gave 5 star but had to take away 1 because of the noise the washer makes ( shaking& bouncing around when washing only half a load of clothes)

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Working great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine and quiet. There was one time it's giving me a SUD error, then I tried w/ rinse only option but the SUD symbol still displayed. Finally I solved it by unplugged the power and plugged it back then the symbol is gone. The manual doesn't show instruction about this though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this purchase. My clothes wash faster, they’re fresher, cleaner and brighter. I should have replaced my other washer a couple of years ago; however, I’m very happy now.

    I would recommend this to a friend