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Customer reviews

Rating 4.6 out of 5 stars with 6516 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 6,517 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It nice and works well for the price you get more that what you pay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded - SO HAPPY!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washer & dryer set I have owned so far. So easy to use and the steam technology is amazing. Feels like your clothes come out much cleaner and with less wrinkles if any - highly recommend for anyone else looking to upgrade! (The husband likes to do the laundry now too because the black finish is cool looking and he says it feels like an extension of his man cave) 6/5 stars if I could give it!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Makes washing clothes a breeze.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung washing machine is excellent. Easy to set the cycles, water temperatures, etc,, The delivery team was top notch, very efficient, showed us the basics of operation, answered the few questions we had of them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Broke in less than a year

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer was great for almost the 1st year that we had it. About a few weeks ago while the laundry was spinning, it sounded as if the washer was going to take off on a runway. I called BB asap; they told me to contact Samsung since it was still under manufacturer's warranty. I called; everything has been approved for a replacement on July 24, 2023. I was supposed to hear back from BB by July 31, 2023. Well, I still have no washer and I still have not heard from BB on my replacement.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for informing us of your experience with one of our Samsung washers.

      Please contact our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its easy to use and maintain Even my 5 yr old toddler can help me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Choice.... washes clean and very efficient water use.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic dryer! Still playing with the settings but its quiet and efficient. No more damp clothes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good product. Doesn't seem to get as hot as our old LG did but that's not necessarily a bad thing.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Noise level, Overall performance

    Rated 5 out of 5 stars

    Quiet and efficient dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine works wonders. Dries well and works silently. Very efficient. We're using now 2 of the same model.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a first here with the updated washer. So far no issues and I love it! So much room for load wash.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nota 10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great, the delivers were great, I'm very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung is the way to go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer! Samsung has been my brand of choice after a very bad experience with LG and their customer support or lack there of. This samsung washer is quiet, has many different wash options and plenty of room for a comforter.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    I’m happy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and since I purchased the matching washer they’re stacked and take up less floor w.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quiet Machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice washing machine. I went from a top loader to a front loader so its an adjustment. I am not sure if I like it that during the rinse cycle it uses hot water even if you have it set to cold. But it gets the job done and even plays a pretty song at the end of a cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer for a good and affordable price! I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is efficient and does dry faster than what I expected, I am thinking to bu washer for the same .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ❤️ my washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my samsung washer, my old one broke after many years, and best buy had the exact one in a newer model, no hassle delivery and even set up. I couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for two years still works very good have had no problems would buy again

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer for rental or home use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect washing machine for rentals or home use! I have purchased multiple units with the matching driers and to date have had zero problems. They also stack well but the top controls can be a bit high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid washer for the price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for the price! Replaced a much more expensive GE and have been pleased with this Samsung. Has all the modern cycles and features, quality and durability are yet to be determined but initially they seem solid.

    I would recommend this to a friend