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Customer reviews

Rating 4.6 out of 5 stars with 6519 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 6,519 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer works perfect. We racked it on top of our washer. Perfect fit with the kit.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pretty and big inside and easy controls. Its a gas dryer and dried the clothes pretty fast

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Easy filter cleaning....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only used the unit a few times since it was delivered. The unit seems to run and perform as expected. The lint filter seems to be very useful and easy to clean. I have found that after two uses, cleaning the filter is very easy and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a great appliance. I purchased one for my rental property as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer Machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer, if it makes a little noise, it leaves the clothes clean. I love this washing machine. This is the number 4 I have had, and this is one of the best compared to the others. For that reason I give it 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it! Very efficient cycles and it looks great. Haven't even tried out all the bells and whistles yet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall easy install and use no problems one month in! Don’t forget to get the stackable kit if you are going that route.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I'll never buy another Samsung appliace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PLEASE read this and don't be dumb like me and assume bad reviews were an anomaly. The issue isn't the unit. It stopped working after 6 months, which is a problem. But I bought the extended warranty and thought I'd be golden at least during the initial ownership period before extended kicked in. However, Samsung contracts with local companies and makes absolutely NO guarantee on timeframe or compensation for having to go to the laundromat. My washer broke over a month ago and we're still waiting on a tech after being given the runaround and rescheduled on several times. We live in a major city so there's no real excuse. After calling Samsung to complain loudly they transferred the ticket to a different company and I don't anticipate better results. Meanwhile I'm almost $200 in the hole from laundromat visits (I have six kids) and Samsung flat out refuses any consideration of compensation for that. I paid almost 2k with warranty and installation for a premium washer/dryer set and I'm spending hours every week at the laundromat after owning it for 6 months with no end in sight. The lesson I learned is not to buy from a company that doesn't do its own repairs or doesn't offer a guarantee for repair time. This will be the last Samsung appliance I ever buy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DavidH, we understand your disappointment that there is still no service technician scheduled to fix your washer and dryer, so you have to go to the laundromat to do your laundry. We want to speak to you directly to provide support and see what options we can offer to help you.
       
      Please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      When you message us, please provide us with this reference number (1151677717) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was reasonable and the unit is working well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the quality. I just wish it had an app and WiFi connectivity

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung front load washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use. The only complaint would be that the drain on the front with te filter is somewhat messy to drain and clean out

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this dryer. Bought it for my mother and its very easy to use, many setting for different clothing items, and it plays a neat jingle at the end when its done!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to purchase a front loader but after much review I decided to go for it and absolutely love it. My clothes have never felt cleaner. The ease and simplicity of this washer is a notch above the rest. Love!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    great washer.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was hesitant between this and LG but went with this because it was on sale. Overall it does the job. don't care too much for the extra things that the new washer comes with now a days. it's really simple to use and I just use the settings that are already there. just needed something to wash my clothes. the washer looks great and happy with the purchase. I did get the 5 year warranty which is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall very pleased with the washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new washer vs wanting a new washer. decided on this one because we saw it locally and it was the only one without the he logo. I was kinda disappointed that it is indeed an he washer. BUT, after using it following the manual, we love it. Its our first time with a "newer" front load style washer so we're careful to follow all the directions. Again we were a little disappointed with the estimated time to finish a load, BUT the clothes have such little water when its done that the dry time makes up for that. Clothes are much more clean compared to our old washer. We all like how it manages the detergent, bleach and softener from the tray.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use and clean. I have had no problems with it. The Guys who set it up were wonderful and helpful. They answered all my questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Workhorse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job for a good price! Doesn’t have all the extra options but enough different drying settings, but it’s a clothes dryer it dries the clothes, fast and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, efficient and clean! Large I can clean and dry my king size bedding

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Drying High!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with my new Samsung dryer and matching washer. Perfect!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice is you’re looking to upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dryer I’ve ever owned! It’s a major upgrade, gets the job done. I’ll come back in a couple months and update. Buttons work well, knob easy to use. The lint trap is designed to keep it from falling when removing, top tier design.

    I would recommend this to a friend