Customer Ratings & Reviews

Very efficient washer, have used it to wash from everything from sheet to comforters, towels and everything else in between.

Works great at a great price. Could not be happier

My teenagers were able to operate the machine without my having to explain it. Great purchase that the entire family likes

Nice washer. As with all front-load washers, there is water that pools in the front door that needs to be washed. Very efficient with detergent use.

Nice washer, easy to use. Best Buy delivery was excellent with installation, and made sure we had all questions answered.

Very quiet washer, great load capacity, and pleasant audio alarms and signals I am very happy with this washer.

Washer works great, doesn’t mangle clothes and gets everything clean. It has many settings for many different fabrics!

Had it for over a year. Washes great. Just loud on the spin cycle.

The purchase was easy and the staff great at the Santa Fe New Mexico store. The appliance easy to install and works great.

Outstanding dryer and it has a sanitize option! The only issue I have is it has a moisture sensor and sometimes it doesn’t always feel when some parts of the clothes are a tad bit wet. But the timed button is an easy fix :)

The washer is great. It replaced another Samsung that died. This does what it is supposed to do, wash clothes.

This is an awesome product!!!! I am loving how quiet and cute my washer and dryer are when they are on.

Practical, functional. Looks perfect, we will see how it holds in time. Wish the pedestal would be included in price

My last Samsung washing machine lasted almost 12 years so I thought going with Samsung for a replacement was a no-brainer. Sadly I was mistaken and will never purchase a Samsung product again. The machine cleans the clothing fine, but it shakes so violently during the spin cycle that anything on top of the machine falls off, and the spin cycle is extremely loud. Samsung has sent three technicians from two companies to investigate why the machine is doing this. Technician #1 said there was no error code, so therefore no problem, but he agreed my machine was shaking worse than he'd seen. Technician #2 wanted to replace the shock absorbers, but said I was out of warranty so it would cost nearly $500 (I'm not out of warranty, Samsung opened the repair ticket incorrectly). Technician #3 acknowledged that I was under warranty but saw no problem with my machine. Interesting that a problem is discovered when it's believed I'm paying out of pocket. Samsung's answer is "don't put anything on top of your washing machine." Needless to say, I hate this machine and Samsung's customer service is awful.

I love it. My old washer was slowly going out. We would have to wash 1 basket of towels in 4 loads. With this washer I can wash that same basket in 1 load. It fits my comforters perfectly. Had it less than 2 months but so far so good

I love this dryer. It's quiet, dries well, energy efficient and has lots of special features (read description). I bought the stacking kit and gas line separately (not included). I wish I paid for installation, as it ended up being much cheaper than what I paid a plumber.

Very professional and informed sales person. Products work great as represented in advertising,

The machines are great. Very quiet while washing. Savings of detergent, softer and bleach. Very happy with purchase.

This Samsung dryer is excellent. Nothing but the best from world leader electronic company, Samsung.

Had it delivered, Hooked it up. And it's been working great ever since. Haven't had it a month yet.