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Customer Ratings & Reviews

Your price for this item is $269.99
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Customer reviews

Rating 4.5 out of 5 stars with 4869 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 4,869 reviews
  • Rated 5 out of 5 stars

    Perfect!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient, slick and very convenient! Technology have improved greatly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Monitoring

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Bosch worked great for 12 years and it was my fault it broke. I am very curious to see if Samsung can beat it. It works great so far, although it’s delicate cycle is much worse then my previous device. The wool was not washed that delicately as before.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    No install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product works great and purchased at a reasonable price but the installation guys wouldn't install it because of the existing gas line. Aren't there always existing gas lines?

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Power button stopped working at 1.5 yrs old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power button stopped working after 1.5 years on and off. It finally stopped working today, Sep 1, 25. Really frustrating that my last washer was a Kenmore and lasted over 20 years. I searched online it is well known an issue that a potential fix is to unplug, wait five minutes, then press Power 5 seconds, press start 5 seconds and plug back in. Wait 5 minutes and then press power. This didn't work, but I did let the washer sit overnight and periodically it started working again. It has been an issue now for over a year and am going to need to get a repair service out to see the issue and cost. May not be worth fixing if over 300 to fix.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello GaryS,

      We understand your frustration with the power button of your washer. Let us provide the details you need.

      Here is a link to check why your washer's power button does not work. Check the embedded words and watch the video fully for more details.

      Samsung washing machine buttons won't work
      https://www.samsung.com/us/support/troubleshooting/TSG01108862/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1150596545) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    good dryer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nearly 2 years old now. got the extra strong dryer exhaust which makes it quite loud, but we have a long lint line out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Similar format to our previous Samsung. Good options in terms of settings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rentals

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We been buying new appliances for our rentals and this are great options. Prices are very reasonable and good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this washer would be a down grade to the one I had. It is actually just as good as my previous washer that I payed twice as much for. It works hard for my entire family everyday without noise or problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is working great so far. It takes much less time to wash a load compared to our previous washer. We did have an issue with installers where instructions said they would level the machine & I had to remind them & have my level handy to check as they adjusted the legs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overly complicated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works, but is overly complicated. Not all features are useable on all settings, so you have to memorize or look up. I think it runs too hot or long on some things. It has a tendency to overdry cottons on normal settings, so now I’m using the timer, which has to be adjusted each time. I frankly miss my 20-year old Kenmore with mechanical parts vs. digital settings that are bound to need replacing at sooner. (I hate that new appliances don’t last as long and end up in landfills.) It comes with vent and gas attachments, but our existing were better quality, so the parts weren’t needed. The Service team that installed was great.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there DeliberateThinker34,
      Congratulations on your Samsung Dryer and understand you are having some concerns with your machine running to long. all options are not available on sensor dry cycles. the only cycle you are able to adjust all the functions are the manual dry setting. For more helpful information, see link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999//#dryer-cycle-takes-too-long
      We are always here to help to ensure the best performance. If you continue to have issues, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143298270. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Capacity, Drying performance

    Rated 5 out of 5 stars

    High quality dryer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. Has auto-sensing dryer function. Large enough capacity for our family. Great pricing from best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. At one point it was washing too quick without it being on the fast setting, but it went away. I hope is not alarming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer; no issues. Didn't buy them to stack; side by side and perfect! Best Buy installed and instructed on use. Great Experience; Great Washer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5 stars if it weren't for the Jingle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Least expensive set ( I got the matching dryer and stacked them) available. used for several weeks so far, and am happy with the way they work. Quiet. load 'em up, and they clean clothes. Would'a got 5 stars except there is no way to change the annoying little musical Jingle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente washer I dont even need the dryer my clothes come out semi dry ill just hang it for 5 mins to finish air dryer best purchase ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's beautiful and works well! My wife and I are very happy with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST WASHER EVER!!!! So smooth when spinning and no sound at night when we sleep with the family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased With Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine performs well and we are very pleased with it. The number of functions available is wonderful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Busted within a year!!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer bought at the end of November last year. Now the whole drum is loose and sounds like a frieght trai when sinning and jumps all over the place. Luckely its still under warrentee, barely, and a tech is coming out today. No way a newish wadher should need repair so soon. I have never bought any appliance that did, so thinking this one is a lemon. Quality of workmanship, or just an overall, bad washer...doesnt matter. Will never buy this brand again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well clothing comes out clean and smells fresh. It has easy settings. I realky like it.

    I would recommend this to a friend