Customer Ratings & Reviews

The bedding cycle doesn’t work on any models I’ve tried, and I’ve tried exchanging 4 times. I tried them all at the highest settings (1:38); however, instead of running for 1 hour and 38 minutes, they all would run for only 1 minute and 38 seconds.

The delivery people were rushing and careless when moving and installing the product. They left scratches on the washer and did not communicate during installation.

It looks like a kid toy, not impressed with the overall quality. Retuned.

This is an amazing Dryer, but it does not get very hot. Sometimes I have to dry clothes way to long. Not sure how it saves money?

love this washer, ive had it for 5 years and it hasn't failed me, yet.

Good washer. I had ot for almost a year and no problems so far.

Good dryer. Ive had it for almost a year no issues so far.

I used it only a few times and I got the error SUD twice!

Developed a serious leak out the bottom within 2 weeks of paid delivery & install.

I love my dryer it dry’s quick and there are no wrinkles.

Horrible installation service. This is a picture of how they installed it and then they pulled the dryer over it so I wouldn’t notice

We bought this washer and its matching dryer to replace our 20+ years old front loading machines. The washer is well made and the capacity is approximately 1.5 times greater than the washer it replaces. The controls are easy to use and the machine is very quiet. The additional capacity really gives the clothes plenty of room to spread out which, we think, is getting them cleaner than our old washer. There are 10 different wash cycles (including self-clean) and you can change the spin speed, water temperature, number of rinse cycles, and the type of load (heavily soiled to lightly soiled) with 5 different levels for each which are indicated via individual lights for each setting. Each cycle has its own default settings which are some combination of the previously mentioned 1-to-5 settings/lights. The only quibble we have is most of the cycle defaults use both hot and cold water (2 or more of the indicator lights "on" for water temp) and we prefer to wash our clothes in cold water 95% of the time. This requires that we remember to manually turn the water temp down to its coldest setting every time we start a new load. It's not a big deal nor is it worth dropping dropping the overall rating but I figured I'd mention it. All in all, this is a great machine and is far less expensive than most other front load washing machines. We love it!

ONE YEAR afrer buying this junk the seal broke in half!!! I have had washers last me 12+ years!!

Quiet, simple to use machine. Has the feature of ability to pause to drop clothes into the washer that you may have forgotten. One small criticism is that the buttons need to be pressed hard to get them to respond. Otherwise, it's a great machine.

I recently purchased the Samsung 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry in black stainless steel, and I couldn’t be happier with it! It absolutely deserves a full 5-star rating. First of all, the large 7.5 cu. ft. capacity is perfect for a family. I can dry bulky loads of laundry—like towels, bedding, or a week’s worth of clothes—in one cycle. It saves time and energy, and makes laundry day feel so much easier. The Sensor Dry feature is a game changer. It automatically detects moisture levels and adjusts the drying time and temperature accordingly. Clothes come out perfectly dry—never overcooked or stiff—and it helps prevent shrinkage or damage. Plus, it’s energy-efficient, which is a nice bonus on the utility bill. This dryer also includes 10 preset drying cycles for different types of fabrics and needs, including quick dry, wrinkle release, and bedding. Each mode works great, and I love not having to guess which settings to use. One of the standout features is the Smart Care function, which allows you to troubleshoot directly from your smartphone. It connects easily and gives instant feedback if there’s ever a small issue—very convenient and hassle-free. Another small but thoughtful detail is the interior drum light. It brightly lights up the inside of the dryer, so no more missing socks or small items left behind. Simple but really helpful. Lastly, the fingerprint-resistant black stainless steel finish looks beautiful and modern in my laundry room. It’s easy to keep clean and gives off a sleek, premium vibe. I got it on sale for $749.99 (regularly $989.99), and honestly, for this quality and set of features, the value is unbeatable. If you’re shopping for a reliable, stylish, and powerful gas dryer, this Samsung model is an excellent choice. Highly recommended!

I’ve had my new unit for several months now, and I must say, I’m quite impressed with its functionality. The spacious capacity enables me to complete fewer laundry cycles, and the user-friendly controls combined with smart technology for remote access significantly simplify the laundry process. Both machines operate quietly, which fits perfectly into my daily routine, and their modern design enhances the look of my laundry space. - They even have a cute lil end tone to the cycles, wow. Although the dryer occasionally takes longer with heavier loads and the cost is somewhat elevated, the overall effectiveness and quality of the machines justify the expense. I wholeheartedly recommend this washer and dryer set to anyone considering an upgrade for their laundry needs.

This is the best washer I have ever had. It does a great job cleaning the fabrics, it holds a lot of clothes, and still gets them clean. It is way quieter than the previous front-loading washer I owned.

Sturdy and quiet. my wife loves the ease of use and design of the washer. Reluctant to buy a frontloader, this unit has won her over and converted her. Great price with the features listed.

Looks sleek, quiet, cleans well. Love this product!

Great washing power. There are so many options, I didn't even know what to do with myself at first. Quieter than expected, has decent capacity, and it looks great in my new laundry room. I finally feel like my home is complete.