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Customer Ratings & Reviews

Your price for this item is $269.99
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Customer reviews

Rating 4.5 out of 5 stars with 4871 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 4,871 reviews
  • Rated 1 out of 5 stars

    Defective pump!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washer in Feb 2024 and the pump stopped working in Oct 2025. I had to get it replaced but the pump was on factory backorder for an undetermined amount of time. I had to buy a new washer instead, I had to buy the same brand since it was stackable and the only samsung would fit with the dryer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok ............................................

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Great but

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to double dry things sometimes. But it does have a big space for a lot.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Let us extend our help by providing the details you need for your dryer.

      Here are steps to properly dry your clothes. Please watch the full video and click on the hyperlinks for further help.

      Clothes are not dry after using Samsung dryer.
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145933037 to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Rated 5 out of 5 stars

    Repeat Samsung Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to pickup the washer a day earlier than expected which was great. Also, BestBuy had the best deal on the Black Stainless Steel. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this product will be just fine for my mom, once we get the stand under it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Greab Machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does job, no dirty clothes. Its queit as well. I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! It was top rated online and with consumer reports. Great value for the price. We needed to replace our old one from 2001, and this had great reviews. worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung Washer/Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product for a Great Price. Very quiet I hardly can hear it running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend to buy it.so far so good. Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer. No issues. My clothes dry great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer works great affordable and ease of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Front Load Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this product. Our washer broke and I decided to purchase a new one instead of repairing the old. I wanted a high quality washer that was in stock and could be delivered within a few days. This washer met all my needs, and Best Buy was able to schedule a delivery within a few days. So far, I am very happy with this washer and all the options it provides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer, makes me feel rich when I do my laundry. You can’t hear a sound when it’s washing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our older Samsung washer with this model. Many more settings to wash clothing. Much quieter than the other unit. Very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completes a great set of Samsung Washer & Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 2011 Samsung Washer was still performing well. But, dryer needed replacement. A matching set is a wifely imperative. And, a 10-year old washer is somewhat risky anyhow. :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have use this washer every day since I got it and very happy with it washes clothes and spends of dry perfectly Also lol water use going to be happy with my Water Bill

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned to store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door is on the right on the dryer. Paired washer door is on the left. Which means you need to reverse the doors if your home is not set up for this. My husband tried to reverse the door and all the screws were stripped.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    DRYER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE DRYER IS EVERYTHING I WANTED AND MORE. PLUS IT LOOKS PRETTY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really am enjoyin the quality of the products! They look amazing too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation/installer went great! Excellent!!

    I would recommend this to a friend