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Customer Ratings & Reviews

Your price for this item is $269.99
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Customer reviews

Rating 4.5 out of 5 stars with 4871 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 4,871 reviews
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Easy delivery and installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color and very easy to use. It’s also relatively quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Broken dryers are not useful.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not drying these clothes with out it I was not happy not having one working.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer for the price. Like how easy it is and it's very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was very good nice people very gental amd caring

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Shop around and get a different brand

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Y’all, if you really want to have buyers remorse, get this washer and the matching dryer. These two lasted approximately 2 years before requiring a repair on a mechanical component that was more than the original cost. Dryer motor went out, it took 3 weeks for Samsung to send repair team. Washer drum and housing went out, it has now been six weeks and despite numerous calls and reassurance from Samsung, the third scheduled service visit has been cancelled. Customer service is a nightmare to get through and if you have to make multiple calls, you have to relive every one of them with the current rep. All calls are routed through call centers and the reps only know the script that is in front of them. It does no good to email Samsung because the only response you get is an acknowledgment that they received your email. 10 out of 10, recommend any other brand than Samsung. (PS also got the crappiest fridge from them that makes about 8 ice cubes a day)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is working great and I had such a good experience with the delivery team. I would 100% recommend Best Buy. Thanks again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dryer I have ever had. We love this machine. Just wish it was not so expensive

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Overall performance

    Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this washing machine seems to be very good. Clean clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was perfect from start to finsh, from purchase to installation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sir

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the touch screen is not very sensitive to the touch, so you have to push the button several times. I believe it is not going to last as long as previous washers i purchased from best buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer... will recommend purchasing it.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase ang a great delivery team. Delivered when promised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality, but…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality Samsung product. Excellent delivery and installation team. The only thing is that it’s really complicated choosing a cycle: too many choices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Good washer for a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer for a good price. Quiet and easy to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It'll Do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great. Delivery was on time Except we had to wait another week. The delivery personnel forgot the stacker kit amd was not able to install our unit. Therefore we had to use laundry facilities to clean our clothes. Other than that set up was good amd we love our stackable washer and dryer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this dryer is not loud at all and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 7.5 Cu. Ft. Stackable Electric Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks pretty good and Working good worth for the money you spent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Emergency Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved into a brand new home and we.already owned a washer and dryer a week before we moved mines died needed a replacement as soon as possible luckily stumbled across this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it almost years ! Still saving a lot! I recommended give this washer and dryer !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it… works perfectly Easy to use Size is perfect

    I would recommend this to a friend