Customer Ratings & Reviews
- Model:
- WF45T6000AP/US
- SKU:
- 6473461
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, quiet operation, and ease of use of the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer. Many appreciate the large capacity and good size, especially considering the price. However, some customers have reported issues with drying performance, the spin cycle, and occasional installation surprises. A few customers also mentioned concerns about the door and a lingering plastic smell.
This summary was generated by AI based on customer reviews.
5 stars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work perfectly for my family. Baught the set and ot helped put so much more room in our laundry room!
I would recommend this to a friendExcellent product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine works very well, tel clothes are very dry quickly, excellent product.
I would recommend this to a friend- Pros mentioned:Overall performance
Laundry Room
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best dryer I have ever purchased. At first it was sold out and I was so bummed. Then it was back in stock and I had to have it. Bought it along with the washer. My husband and I are so happy.
I would recommend this to a friend 9 Min in load-knocking unbearable!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I sold a faulty washing machine that makes a loud knocking sound during spinning and whose door doesn’t close properly. Although it was a scratch-and-dent item and I saved a few dollars, Best Buy lied and did not properly check whether the machine was operational. I am currently examining the quality of the warranty. I'm in the process of seeing how good or bad the warranty is.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
Thank you for letting us know what you’re experiencing with your washer. We understand how concerning loud knocking noises can be, especially when you’re trying to determine whether the unit is functioning properly, and we’re here to help guide you through it.
To address the sound you’re hearing, please follow the troubleshooting steps in the guide below and check the section titled “Thumping or knocking.” Be sure to click on the embedded links for additional support:
Samsung washing machine is noisy
http://www.samsung.com/us/support/troubleshooting/TSG01001985/
Regarding the door concern, a slightly loose door latch is normal by design. If the washer is unable to properly close or lock the door, it will display an error code to alert you.
Should you need further assistance or wish to have our team review your concerns directly, you may contact us through the channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151470787) to help our team pull up your information.
Thank you.
^Camille
Excellent Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Washer and no issues from 1 month of usage
I would recommend this to a friendBeautiful
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great beautiful. Color so beautiful. Price are great
I would recommend this to a friendSamsung washing machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washing machine not loud like the other brand..
I would recommend this to a friend- Pros mentioned:Overall performance
Buy it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Those aren’t scratches! These are beautiful looking washer and dryer perfect for a small space apartment. Eric did a great job installing our washer and dryer. He even gave us care tips.
I would recommend this to a friend Great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service with the installation we love the washer and dryer
I would recommend this to a friendGreat but a little noisy during spin
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, great features, clothes clean! Little noisy during the spin cycle.
I would recommend this to a friendSamsungset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good with both the washer and dryer. Did several loads an no issues at all. Installed them myself and leveled everything. Got them at such a great price even with the 5 year geek squad protection it was still less expensive for many other sets from other retailers and they perform perfectly. Hopefully they last many years. We decided to not spend several hundred dollars more and get the pedestals as we are remodeling the laundry room and we are going to create a platform under them and tile the floors, platform and walls.
I would recommend this to a friendVery nice dryer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer works. Looks nice. Drying time adjusts based on how dry the items are.
I would recommend this to a friend10/10 on looks, not sure about quality yet
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay for the price but I'm not confident it's going to last more than a few years. From a looks perspective it's a 10! There are lots of cycles to choose from and it does a good job of sensing when the items are almost dry. I also love the blue lights and the little songs it plays. Yes, it's gimmicky but anything that brings enjoyment to a mundane chore is welcome! (FYI this takes a 4-prong plug)
I would recommend this to a friendQuality Washing Machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality washing machine! The machine is quiet and gets the job done!
I would recommend this to a friendGreat looks, okay for the price, still prefer LG
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay for the price but I'm not confident it's going to last more than a few years. From a looks perspective it's a 10! There isn't much insulation around the drum so it sounds pretty loud on my tile floor. The feature I like the most is the ability to choose a more dialed in water temperature. It lets you choose a temp level so you have more choices than cold/warm/hot. I also love the blue lights and the little songs it plays. Yes, it's gimmicky but anything that brings enjoyment to a mundane chore is welcome!
I would recommend this to a friend- Pros mentioned:Noise level
Great, quiet - sheek Dryer!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is great so far! It’s been a few weeks since Best Buy came out to install. It gets our clothes really dry and it’s super quiet - I was really surprised! Real nice, sheek design too!
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung 7.5 Cu. Ft. Stackable dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My dryer is very efficient and nice looking. My clothes, towels, and bedding turn out nice and fluffy. Today, I dried 4 regular-sized pillows in it, and it handled them with ease.
I would recommend this to a friendBrand response from Samsung
Posted .That is great, LeeW! Thanks for taking time from your day to let us know you are enjoying the new dryer. You are the best part of Samsung! ^Shay
- Cons mentioned:Drying performance
Skip and buy something else
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well on normal clothes BUT, if you are drying a large blanket, you must use the time dry option or it will get hot and instantly shut off within 3 minutes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JustinP,
We understand the disappointment about the dryer's drying performance. We're here to help.
Below is the link to troubleshoot the unit if the cycle ends quickly. The link also has another resource about dryer error codes and a video to watch from start to finish.
The dryer cycle ends too quickly:
https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-ends-too-quickly
We have also provided the guides for the recommended laundry load size and the dryer's cycles, settings, and features.
The best laundry load size for your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Cycles, settings, and features on your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00051022/
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149467627) to help our team pull up your information when you message us.
Thank you.
-Angelica
Done wrong by Best Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this supposedly new, open box washing machine that lasted about 5 washings over 2 weeks. By then it was shaking so bad the neighbors could hear it and it shook the whole house. Of course Best Buy said it was past their warranty by time we called and referred it to Samsung. Found out it was unfixable, broken weight and bolts. Best Buy should have taken it back for refund or credit but Nooo! Will not be buying major appliances or possibly anything else there again. Took 2 months for Samsung to take action. Not a happy camper!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We sincerely apologize for the experience with your Samsung Washer. To better assist you with this issue, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Your washer will vibrate and make some noise, but it should be barely noticeable. If your washer is shaking violently, ensure the shipping bolts are removed for the front load model. A level floor and washer will help reduce shaking, too. Give the washer space for rattling or clanging noises, and check for loose metal items inside. Turning clothes inside out can reduce noise from buttons and zippers. And finally, if you hear squeaking or squealing, turn your washer off and request service.
I shared the link about "Samsung Washing Machine is Shaking": https://www.samsung.com/us/support/troubleshooting/TSG01001016/.
You may also refer to this link about "Install a Samsung Washing Machine in your Home" and look for "Level the Washing Machine": https://www.samsung.com/us/support/answer/ANS00051342/.
Reference Number: 1144764614
Have a great day.
Melardo
Works like a washer should, with many problems
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had more problems with this washer than any cheaper one I've ever used. First the door lock stopped working so I couldn't wash anything, which I had to call and wait a few days for it to come be fixed under warranty. The front seal of the door always has a leak, every single wash cycle. Now, conveniently it started leaking out the front of the washer of all places. Right after my warranty ran out too for the added smack in the face. Do yourself the favor and skip on a Samsung washer, it's just not worth the hassle.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we realize your experience has been less than ideal and we definitely understand that. We are continually improving the quality of our products and your feedback is important to that process. I am including a link to a helpful troubleshooting guide to support your concerns on the washing machine leaking (https://bit.ly/3BEMJ6J). For further assistance, contact our support team directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143787790) and it will help our team pull up your information. We thank you for being a Samsung customer. ^Lena