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Customer Ratings & Reviews

Your price for this item is $269.99
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The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 4873 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 4,873 reviews
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was fast and on time and all parts in perfect shape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great. Delivery and setup was great. Drivers were very professional and showed up on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value works great and easy installation done by the professionals at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 3 out of 5 stars

    Scratched but Functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give better but the delivery guys have scratched it several times. But it works yay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. Quality and price exceptional. Excellent self cleaning feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase Even though delivery was all messed up and had to contact BB.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time using Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel as if this machine was a extraordinary buy. And checking prices all around I found that Best Buy was the least expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it alot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a solid job. The moisture sensor works grat great, clothes are not over dried. Thus, nothing getting shrunk.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taking a long time to learn to use the different settings and what to do the best cycle and water temp to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dog Hair Problem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am for the most part happy with this machine. The only disappointment is that it does not remove the dog hair like my previous 22 year old machine did. I'd take any recommendations available to help with this issue. I have a Golden Retriever that has long hairs that stick to everything! Considering my old machine did just fine, I am surprised this is an issue.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there RGev, I realize you have some concerns with your Samsung Washer not providing the ideal clean clothes and would like to offer some help. I have some information to provide that will give you the best results each time. See link below:
      https://www.samsung.com/us/support/answer/ANS00084866/
      We are here if you need any additional assistance via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143878761. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Rated 2 out of 5 stars

    MS KAREN NELKIE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    little door on the bottom won't stay shut have to tape it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On sale and very reliable. Use it every weekend!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes well. Had older model and with divorce, got same one since I loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box dryer did not work after installing. Best Buy was terrific about return.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is very good and dries very fast. I have two kids and we do laundry often so this is very useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it. Or dont

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster than my old dryer and I love the music it plays

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Front Load washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung 4.5 Cu. Ft. Hgh Efficiency Stackable Front Load Washer is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older Samsung and so far so good old one lasted 10 hrs so hoping for more of the same.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Long waite

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best when it came to shipping and delivery as it took forever.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Veronica L,

      When you're excited for something to arrive and it takes longer than expected, it can test your patience. To better address your experience with delivery times, please contact Best Buy's customer service department at (888) 237-8289, they are open 24 Hours a Day.

      They can provide more context to your experience about the logistics of your washing machine.

      Leo Samsung

  • Rated 5 out of 5 stars

    Good preforming high-tech machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has been performing well and all of its feature allow you to get the job done with minimum water use.

    I would recommend this to a friend