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Customer reviews

Rating 4.6 out of 5 stars with 6527 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 6,527 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it around one month ago. It works prefect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So fresh..fresh and so clean…clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased two sets, one for both our grown childrens’ residence. We love this washer and dryer set. Clothes come out clean and smells sooo fresh! This past weekend, we were washing clothes and my sister in law didn’t realize the washer was in use because it is very quiet behind the laundry door closet.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 1 out of 5 stars

    Lost money & time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first tried to buy a washing machine, the biggest advantage was that it was very cheap. However, when I received the washing machine and installed it, I realized that no parts such as hoses were provided. So I went to Home Depot and bought it myself. This cost me a lot more money, time, and effort than I expected, and I ended up buying the washing machine at a more expensive price. If I had known this would happen, I wish I had returned it before unpacking it. At the same time, I knew that other wholesalers were offering parts, installation, and collection of existing products at better prices (such as Labor Day sales), so I thought it would be difficult to purchase products from Best Buy in the future. If possible, it would be better if there was more detailed and specific information about the provision of the parts in the product purchase section.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with this concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rainly Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machines, we get these for our tenants and it has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stackable Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine works great. Very silent and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Installment guy was nice and very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer! I need to purchase the stackle so that I can stack my washer and dryer together, but I love how the clothes are still hot even after the wash cycle has ended!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good purchase and excellent choice super silent I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wAHER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love this washer. I have no issues, it is doing the job it needs to do. I think I can actually put more clothes in it than the old top load washer I had before.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. Quiet and efficient with a snazzy look.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    I Love my Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Samsung Dryer is super silent and is like super sonic

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    only owned the dryer for approx 2 1/2 months

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Only owned for 2 1/2 months approx. too new to back any further evaluation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good unit. Works simply and great. Love the ease of usage.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than could have expected, very quiet when running.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a large family, and this washer can keep up!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal! Great buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was a great purchase for the price, highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful washer! Looks very sleek. If you're into air drying your gonna love this washer as it really gets a lot of the water out during it's spin cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this!! Large capacity perfect for a big family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer was good quality and a valuable price I would buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    samsung 7.5cut ft stackable electric dryer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we as a family love this dryer its so big and quite

    I would recommend this to a friend