Customer Ratings & Reviews
- Model:
- WF45T6000AP/US
- SKU:
- 6473461
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, quiet operation, and ease of use of the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer. Many appreciate the large capacity and good size, especially considering the price. However, some customers have reported issues with drying performance, the spin cycle, and occasional installation surprises. A few customers also mentioned concerns about the door and a lingering plastic smell.
This summary was generated by AI based on customer reviews.
Manufacturing Flaw
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bedding cycle doesn’t work on any models I’ve tried, and I’ve tried exchanging 4 times. I tried them all at the highest settings (1:38); however, instead of running for 1 hour and 38 minutes, they all would run for only 1 minute and 38 seconds.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for reaching out and sharing your feedback about your Samsung dryer. I understand you're having an issue with your dryer as the bedding cycle doesn't work, instead of running for 1 hour and 38 minutes, it only runs for 1 minute and 38 seconds. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000999/ to guide you on the issue. Just click on "Dryer cycle ends too quickly" for the troubleshooting steps.
You can also check this link https://www.samsung.com/us/support/answer/ANS00051022/ for the cycles, settings, and features of your Samsung dryer.
I also recommend checking this link https://www.samsung.com/us/support/answer/ANS00080262/ to know the best laundry load size for your Samsung washing machine and dryer.
Another link you may find useful is this one https://www.samsung.com/us/support/answer/ANS00047247/ for the care for your bedding items with your Samsung washer and dryer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144383430.
-Noraina
Perfect Wash!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wash great..It's perfect! If your looking for something can do wash some clothes dirty. This washer can do pre soak and it's amazing!
I would recommend this to a friendUnhappy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery did not bring all the parts for the install. The store could not find the parts to stack the washer/dryer so we couldnt hook it up. The door was scratched up. Well never order from best buy again
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24. They can either answer your question or transfer you to your local store to answer your specific concern.
Your reference number is 1144625323.
-Noraina
Samsung Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing Dryer, but it does not get very hot. Sometimes I have to dry clothes way to long. Not sure how it saves money?
I would recommend this to a friendPoor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks like a kid toy, not impressed with the overall quality. Retuned.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there, DavideC.
Thank you for choosing Samsung for your washer needs. We're saddened that you decided, and we would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Camille
Bad overall quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks like a kid toy, not impressed with the overall quality. Retuned.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there, DavideC.
Thank you for choosing Samsung for your dryer needs. We're saddened that you decided, and we would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Camille
Bad delivery service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery people were rushing and careless when moving and installing the product. They left scratches on the washer and did not communicate during installation.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
The experience is not what we expect from our customers. To better assist you with this, please contact the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day!
^Chrystel
Poor QC inspection and noisy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good, returned the dryer the day it was installed as the drum was clearly rubbing against the side wall of the unit and noisy. Upon inspection the sheet metal of the dryer didn’t line up on the front of the unit and was noticeably unbalanced on the sides, which I’m sure was a factor in the noisy function. Not sure how the unit passed any type of QC inspection at the factory. Very happy with the Whirlpool unit which replaced the Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Samsung Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, don't hesitate to contact the Samsung customer service department at Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) H.24 Hours a Day can answer your question or transfer you to your local store to answer your specific concern.
Reference number:
1144968962
^ ^Ross
- Pros mentioned:Capacity, Noise level, Overall performance
The best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Samsung 7.5 Cu. Ft. Stackable Electric Dryer (Model DVE45T6000V) and am very satisfied with the results. Samsung's quality is evident from the very first use: it dries clothes quickly and evenly. The Sensor Dry feature is excellent; it detects moisture levels and automatically adjusts the drying time, preventing clothes from becoming over-dried or damaged. Furthermore, it operates quite quietly and efficiently—qualities that are greatly appreciated in day-to-day use. It boasts a large 7.5-cubic-foot capacity—perfect for bulky loads such as sheets or towels—and its black stainless steel design looks both modern and elegant. It is definitely a great purchase for the price. I highly recommend it if you are looking for a reliable, efficient dryer featuring advanced technology.
I would recommend this to a friend Great Washer!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love this washer, ive had it for 5 years and it hasn't failed me, yet.
I would recommend this to a friendGood washer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer. I had ot for almost a year and no problems so far.
I would recommend this to a friendGood dryer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good dryer. Ive had it for almost a year no issues so far.
I would recommend this to a friendSerious leak after 2 weeks of use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Developed a serious leak out the bottom within 2 weeks of paid delivery & install.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Washer. You stated that your appliance was only two weeks old. I would love the opportunity to chat and see when we could get a certified Samsung Technician scheduled to resolve your issue. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142817521. We thank you for being a part of our growing Samsung family. ^Brad
Not so smart washer.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used it only a few times and I got the error SUD twice!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We are happy to see you posted a review.
SUd error code means Excessive suds error.
You can check the troubleshooting guide I have provided below about the Samsung washing machine information and error codes.
https://www.samsung.com/us/support/troubleshooting/TSG01002001/#washing-machine-displays-an-error-code
This code does not indicate that service is needed. It is caused by an incorrect use of detergent.
You can check the link below about how to use detergent in your Samsung washing machine.
https://www.samsung.com/us/support/answer/ANS00031847/
You can also check the fabric chart on the model's user manual link on pages 56-57 and pages 27-28 about adding the correct detergent.
https://downloadcenter.samsung.com/content/UM/202301/20230103164309469/WF6000T_UM_DC68-04006R-04_EN_CFR_MES_R.pdf
If you have inquiries and needs further in the future, please contact us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145719744, which will help our team pull up your information.
^Rainly
Dryer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my dryer it dry’s quick and there are no wrinkles.
I would recommend this to a friendHorrible Install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible installation service. This is a picture of how they installed it and then they pulled the dryer over it so I wouldn’t notice
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Pros mentioned:Capacity, Noise level, Overall performance
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been very happy with my Samsung washer. It has a sleek, modern design and feels well built. The washer is quiet during operation, even on high spin cycles, which is a big plus. It cleans clothes thoroughly, including heavy loads like towels and bedding, and offers a variety of wash settings that make it easy to care for different fabrics. I especially like the large capacity, which allows me to wash more clothes at once and save time. The controls are user-friendly, and the digital display makes selecting cycles simple. It’s also efficient with water and energy, which helps lower utility bills. Overall, this Samsung washer delivers strong performance, convenience, and reliability. I would recommend it to anyone looking for a dependable and efficient washing machine.
I would recommend this to a friend - Pros mentioned:Capacity, Ease of use, Noise level
Nice features and well made!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this washer and its matching dryer to replace our 20+ years old front loading machines. The washer is well made and the capacity is approximately 1.5 times greater than the washer it replaces. The controls are easy to use and the machine is very quiet. The additional capacity really gives the clothes plenty of room to spread out which, we think, is getting them cleaner than our old washer. There are 10 different wash cycles (including self-clean) and you can change the spin speed, water temperature, number of rinse cycles, and the type of load (heavily soiled to lightly soiled) with 5 different levels for each which are indicated via individual lights for each setting. Each cycle has its own default settings which are some combination of the previously mentioned 1-to-5 settings/lights. The only quibble we have is most of the cycle defaults use both hot and cold water (2 or more of the indicator lights "on" for water temp) and we prefer to wash our clothes in cold water 95% of the time. This requires that we remember to manually turn the water temp down to its coldest setting every time we start a new load. It's not a big deal nor is it worth dropping dropping the overall rating but I figured I'd mention it. All in all, this is a great machine and is far less expensive than most other front load washing machines. We love it!
I would recommend this to a friend JUNK!!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ONE YEAR afrer buying this junk the seal broke in half!!! I have had washers last me 12+ years!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want you to have a working dryer to dry clothes, Tracey4, to determine how we can best assist you with the door seal.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145420544) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Capacity, Noise level
Dryer Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer. Drys well. Holds a great amount of clothes. Quiet. Would recommend.
I would recommend this to a friend