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Customer Ratings & Reviews

Your price for this item is $269.99
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Customer reviews

Rating 4.5 out of 5 stars with 4874 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 4,874 reviews
  • Rated 5 out of 5 stars

    Awesome washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer with a lot of different settings as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and does the job. Would definitely recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy service is the best, for sure.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this unit. Even more happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product with excellent customer service.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with excellent customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice machines

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking washer and dryer,the stack ability works great for our laundry room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is more than I expected. I’m loving it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a charm

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been working great for over a hear. No complaints about

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Hopefuldog, We are glad to have you as a member of our family and appreciate you taking the time to share your review on your Samsung Washer. Thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best washing machine ever..luv this product and highly recommended..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Main user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could have a save setting for favorites in cycles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean wash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine works great. My clothes are clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New washer so of course it wusses good, so far haven’t had any issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good bought it in July and have had no problems with it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Softener drains out

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this washer for 8 months when adding laundry soap and softener the softener compartment immediately drains out when you shut it to begin the cycle so annoying and leaves pants extra tightly wrinkled, Hoping this last me at least 10yrs fingers crossed! Since I’ve read there no good

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello EmeraldLily, I understand how difficult this can be. We are continually improving the quality of our products and your feedback is important to that process. I am including a link to a helpful troubleshooting guide to support your concerns on the detergent drawer (https://bit.ly/3DmL5HO). For further assistance, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143890007) and it will help our team pull up your information. We thank you for choosing Samsung. ^Lena Samsung

  • Rated 1 out of 5 stars

    Not worth the money.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never buy another. Goes into SUD mode and keeps running for 4-5 extra hours. It is not energy efficient at all. Horrible washer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jennifer,

      We understand your disappointment with not having the best experience with your washer. Let us help.

      Here is a link for troubleshooting steps for your washer that has a cycle that runs too long; kindly click the embedded words. This will help you reduce the cycle time. Learn more by checking the hyperlinks. In the event that the steps did not resolve your concern, please select "No" to move to the next steps.

      Samsung washing machine spins poorly.
      https://www.samsung.com/us/support/troubleshoot/TSG10003485/?msockid=08e6a45904c26b1f3477b061055f6aec

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1151348459) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Mysamsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. Highly recommended. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the products would definitely recommend buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer has different settings for your laundry needs and very easy to use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolute garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great for about 7 months. This the lifespan of the product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer, better with base

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wished I’d bought the stands before they sold out! Love my washer but it’s too low.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great clothes washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clothes washer and glad that we bought it from Best Buy!

    I would recommend this to a friend