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Customer Ratings & Reviews

Your price for this item is $269.99
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Customer reviews

Rating 4.5 out of 5 stars with 4874 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 192 Showing 3,821-3,840 of 4,874 reviews
  • Rated 5 out of 5 stars

    Little

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely. Easy to use and quiet. Nice upgrade over 15 year old washer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung - 4.5 cu. ft. Front Load Washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Samsung - 4.5 cu. ft. Front Load Washer with Vibration Reduction Technology+ - Platinum. It is quiet and vibration is very low. Quality of washing is good too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appliance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the washer and dryer. We LOVE them both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 4.5 cu. ft. Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer, although at the very High Spin speed it does vibrate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the miracle of machine washing and drying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    polite and professional. right on time too. thank you!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never buy another. Goes into SUD mode and keeps running for 4-5 extra hours. It is not energy efficient at all. Horrible washer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jennifer,

      We understand your disappointment with not having the best experience with your washer. Let us help.

      Here is a link for troubleshooting steps for your washer that has a cycle that runs too long; kindly click the embedded words. This will help you reduce the cycle time. Learn more by checking the hyperlinks. In the event that the steps did not resolve your concern, please select "No" to move to the next steps.

      Samsung washing machine spins poorly.
      https://www.samsung.com/us/support/troubleshoot/TSG10003485/?msockid=08e6a45904c26b1f3477b061055f6aec

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1151348459) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Betty Betty good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine very good I recommend this machine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    only owned the dryer for approx 2 1/2 months

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Only owned for 2 1/2 months approx. too new to back any further evaluation.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung - 7.5 Cu. Ft. Stackable Electric Dryer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Platinum. It is quiet and has enough cycles and settings to take care of any type of laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trusted name and performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dependable, trusted name. Very happy with purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just what we were thinking ti would be. Good quality and not the first Samsung we had. Never got issues previously and didn't expect to have it now either. This one is great for the thight place.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolute garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great for about 7 months. This the lifespan of the product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot, the only thing that vibrates a little when it's squeezing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the clothes comes out almost dry and it’s water efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was very nice. Would look at Best Buy again!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Set for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased both the washer and dryer with a budget of $1600.00. Good set for the price. However, the delivery was slow.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      We understand what you went through with your washer's slow delivery fulfillment. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to give feedback about your overall experience with the delivery of your washer.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, looks great and lends with other appliances in my kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived as expected in store, price matched on-line

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Bought, I thank you for posting a review of your Samsung Dryer. We are happy to welcome you to our Samsung family. ^Brad Samsung

  • Rated 4 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet during all cycles. Love the size of the drum

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased these units before they last well and quality and usage and performance is outstanding highly recommend this to anyone who wants effective quality in a product.

    I would recommend this to a friend