Customer Ratings & Reviews
- Model:
- WF45T6000AP/US
- SKU:
- 6473461
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the overall performance, low noise level, and ease of use as significant advantages of the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+. Many appreciate its cleaning and drying capabilities, large capacity, sleek design, and reasonable price. However, some customers have expressed concerns regarding the spin cycle, the washer's overall quality, and installation surprises.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Samsung Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for a good price right off the floor and have not had any problems with it since I had it installed. Would recommend. Its for Large loads too.
I would recommend this to a friend - Pros mentioned:Noise level
Nice washer.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet washer. We’ll balanced. Almost no vibrations. Best Buy business partner did the installation very fast. No leaks. All in around an hour.
I would recommend this to a friend Excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Delivery was executed perfectly. Delivery personal were extremely professional and very meticulous giving instructions on the product.
I would recommend this to a friend- Pros mentioned:Drying performance
Great dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer. Only drawback is you can not control temperature in each setting just in timed dry. Also moisture sensor seems off and cloths are not always dry.
I would recommend this to a friend Horrible Spin
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this washer April 2021. There are enough issues and things I don’t like about this machine, that I’ll be replacing it soon. The spin cycles leave our clothes much wetter than our previous machine even on the high speed. When the spin cycle begins, the tub wobbles which makes us concerned, but it doesn’t move around on the floor, and improves once it gets going. We’ve investigated the machine including performing the self-calibrating cycle. It cleans fine, but perhaps that’s the detergent. There are some chimes you can remove, and some you CANNOT. We prefer NO chimes/alarms. I made the mistake of buying Stackables (but didn’t stack them) and every time we lean over them to reach some upper cabinets, we accidently turn off the washer mid-cycle and it won’t pick up where it left off. Lastly, the machine has a CLEAN THE WASHER cycle that appears every 40 cycles. This feature takes almost 4 HOURS to complete using hot water and high agitation. Your warranty will probably be void if you don’t do this. Then, my fault for choosing the 4.5 cubic size over a 5 cubic size – my King sheet set (high quality sheets) seems to be too large of a load, so I find myself washing the 4 King pillowcases in a second load.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Scorpion,
Thank you for bringing this to our attention. We understand how inconvenient it is to have a Samsung washer that has spin cycles that leave your clothes much wetter, some chimes that you cannot remove, and a cycle that takes a long to finish. We apologize for the inconvenience. It's not the experience we want you to have. We're here to help.
For load that is wet at the end of the cycle, you may refer to the link below for the user manual containing some issues with the Samsung washer and their troubleshooting guide. See pages 48-53.
https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf
I've also included a helpful link for additional troubleshooting steps, which can help fix the noise issue.
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144200514
-Angelica
Good washer but shakes
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works good, has different settings for the types of laundry, the only issue i have with it, is when you are using the matching dryer with the Samsung stacker kit, when the washer goes into the spin cycle it does a fair amount of shaking.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Fullhouse, I understand that this has been difficult for you. We are always working to improve the quality of our products and to drive customer satisfaction. Your feedback is important to us. I am including a link to a helpful troubleshooting guide to assist you with your concerns on the washing machine shaking (https://bit.ly/3CfJS4Q). For further assistance, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143574213) and it will help our team pull up your information. We thank you for choosing Samsung for your laundry needs. ^Lena
Quite an efficient washer.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer has multiple functions to choose. It cleans well and seems to be efficient with water. One issue was the door swings from right to left (same as the matching dryer) which wasn't ideal. Tried calling best buy to find a solution but they were not helpful.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Washer and Dryer. You are not able to change the direction of which the door opens on our washers. You can change the direction on our dryer. We welcome you to our family and thank you for choosing Samsung. ^Brad
Not bad not great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well. But I can’t say I loved my purchase.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Celi,
Sharing your dryer experiences matters to us. Let's get you the help you need.
We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung dryer.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147467016, which will help our team pull up your information.
^Rainly
Good economical dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool down feature is awesome, limits wrinkles. Buy one
I would recommend this to a friendVery good washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a very good washer for beginners. Works perfectly.
I would recommend this to a friendNot good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had my dryer 2 months and it’s already not drying well. Clothes ends up damp after 1 hour and 20 mins of drying.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Jackie,
Thank you for reaching out. We appreciate you letting us know that your Samsung dryer is not drying well after two months. We apologize for the inconvenience this has caused you. It's not the experience we want you to have with one of our products, and we're here to help.
Attached are the links to the troubleshooting guide you can try when your Samsung dryer has a drying issue.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
https://www.youtube.com/watch?v=LibK_OLFH4Q
I've also included a link to our warranty page to learn more about the product's warranty coverage for reference.
https://www.samsung.com/us/support/service/warranty/DVG45T6000W/A3
You may reach out via our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144528133
-Angelica
Spin cycle sounds like a jet engine taking off
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to live this washer and overall it’s pretty good. The agitation and fill cycles are fairly quiet but the spin cycle (even at a 3 out of 5) is so loud I avoid running it. I really didn’t need another reason to defer doing laundry. Very very disappointed with this purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We can feel the disappointment you have with this washer. We are here to help you.
We recommend checking the resources below for steps to take when the washer is making unusual noise. Please watch the video and kindly click on the embedded words for more details.
Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147274633), and it will help our team pull up your information.
^Rodel
- Pros mentioned:Drying performance
Drys fast and is quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only thing I would change about this set is put controls down lower for stacking. It’s amazing though. Fries so much faster than my old unit.
I would recommend this to a friend Best Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was planning to get LG Model, but this product satisfied be that I no longer need other models! The design is great and love every part of Dryer!
I would recommend this to a friend- Pros mentioned:Ease of use
Good washing machine
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really easy to use. There are multiple programs, just need to select the relevant one and that’s pretty it. It washes very well.
I would recommend this to a friend Rattle, rattle, rattle, rattle, rattle
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First few loads it was very quiet. Now the last ten minutes of the cycle while it spins is VERY NOISY. The drain pump behind the door on the front shakes very bad and rattles very loud as it makes contact with the frame. It cleans clothes just fine. The washer is dead level, hasn't been overloaded, dropped, etc.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Sean,
Thank you for reaching out and sharing your feedback about your Samsung washing machine. I understand you're having an issue with your washing machine as it's noisy while it spins and the front shakes. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001985/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01001016/ if your washing machine is shaking.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung washing machine.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144446888.
-Noraina
- Pros mentioned:Overall performance
Efficient
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had Samsung in the past and have been very happy with their products. This has not disappointed. Very efficient.
I would recommend this to a friend Doesn't get all the clothes dry on the first try
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this dryer is a defective design and I think Samsung know it. No matter if you choose automatic or manual dry, using a regular size load, there are always items with a spot of dampness on them. I called Samsung and they basically admitted the faulty design and said a work around is to use the setting that signals when the load is about done and then remove the clothes that are already dry, leaving the clothes that are still damp to finish. I don't have the time to be that involved in drying my clothes. I prefer to set and forget. Really disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this unfortunate experience to our attention. For better assistance, we would need to look further into this with some troubleshooting steps. Please contact us by using the information below. ^Pat
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Use this ticket number: 1142506381
- Pros mentioned:Noise level
Samsung 7.5 cu. ft. stackable gas dryer is QUIET!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung 7.5 cu. ft. stackable gas dryer is quiet, very quiet to be very honest! Does the job, especially at deal of the day price!
I would recommend this to a friend Best Buy does not stand behind their products
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought washer for my elderly mother because she could not reach in her top load washer. with in a few months washing got to hard and my brother took over. when I did the wash for her recently it would only wash in hot water even though I set for cold only. now Best Buy won't do anything I won"t buy from them anymore. they do not stand behind their products. terrible !!!!!!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .DarylD, we know your overall experience using the washer can be frustrating. Let us assist.
Here is a guide to help you diagnose why the washer is dispensing the wrong temperature of water. Please click on the embedded word and watch the video included.
Samsung washing machine water fill issues
https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-fills-with-the-wrong-temperature-water
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147710137) to help our team pull up your information.
Have a great day.
^Camille