Customer Ratings & Reviews
- Model:
- WF45T6000AP/US
- SKU:
- 6473461
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance, noise level, and ease of use as positive aspects of the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+. The capacity and design are also appreciated by users. However, some customers have expressed concerns regarding the spin cycle and installation.
This summary was generated by AI based on customer reviews.
Dryer has some issues
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as described, but this Dryer has been having some issues and needed to be serviced out of warranty already. it’s only been a year and a half. Not sure why a dryer this new is doing this. I would consider other options in the future.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you for choosing Samsung products. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience.
To better assist you on this matter and to collect more details of what happened, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1144960935) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
I want to love but I only like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer has lots of needs. For example, I had a long dryer vent. It wasn’t drying properly, switched it with a shorter dryer vent using a kit I bought and I worked better. Unfortunately, it still doesn’t dryer everything perfectly, some pieces feel damp. I read up on it on the Samsung Website and they tell you to separate out the clothes. Doing a second cycle doesn’t work either since the sensor in the dryer detects that the clothes are dry and automatically turns off the dryer. It’s too bad my 12 year old LG dryer broke and no one wanted to come a fix a stackable unit.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Cloud,
Thank you for reaching out and sharing your feedback about your Samsung dryer. I understand you're having an issue with your dryer as it doesn't dry clothes properly. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000999/ to guide you on the issue. Just click on "Dryer is not hot enough" for the troubleshooting steps.
Please also see this link https://www.samsung.com/us/support/answer/ANS00051022/ for the cycles, settings, and features of your Samsung dryer.
You can also check this link https://www.samsung.com/us/support/answer/ANS00080262/ to learn the best laundry load size for your washing machine and dryer.
I also recommend checking this link https://www.samsung.com/us/support/answer/ANS00050526/ for some tips on how to clean your Samsung dryer.
In case or repair or replacement, please check this link https://www.samsung.com/us/support/service/warranty/DVG45T6000P/A3 for the warranty coverage of your dryer.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dryer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144598416.
-Noraina
Missing steam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not include steam function even though stated in comparison with similar items
No, I would not recommend this to a friend- Cons mentioned:Installation
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Product didn't work. Field installation team just left it there. Horrible horrible experience.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand how you feel regarding the dryer installation.
Please contact our Best Buy customer service department at (888) 237-8289 to better assist you with the unit. Call 24 hours a day. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
Looks great and is compact.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and is easy and efficient to use. Fit well (but barely) through our slightly narrow doorways to the basement. Like now compact it is and the little space it takes up. We like the range of dryer settings.
I would recommend this to a friendGood value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you do not do a ton of wash and need a stable dryer - this is the dryer for you
I would recommend this to a friendJust ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It originally gave off a weird smell. It’s ok now. Probably should have got cheaper model would do the same.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We care about your convenience every step of the way. Please know that we're always available to help, MaryA.
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147155979, to help our team pull up your information.
Have a great day!
^Chrystel
Dents on appliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had dents on the back of it when the appliance came.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Lewby2,
We appreciate you giving us a review about the Samsung washer. I'm sorry to hear that you received a Samsung washer with dents. I understand that this experience is not ideal.
For further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Ticket number: 1144471463
^Rainly
Doesn’t fully dry
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used the dryer for the first time and half the load came out damp. Samsung products seem to be defective and not last long!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BrittanyA,
We can imagine how you feel about your dryer. Let us provide the details you need.
You can visit the following link and select the option that best fits your experience. At each step, you may encounter embedded words and a video that we recommend you watch until the end.
Clothes are not dry after using a Samsung dryer.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146963259) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Love Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased my Samsung dryer on May 25th and used it the next day…absolutely LOVE it! I am thrilled with my purchase and best of all-I got it and the washer on sale. Hope this lasts me for years to come. Highly recommended!!
I would recommend this to a friendGreat Washer & Dryer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love the dryer and washer. Although I originally had them installed as a stacked unit. I now find that I want them not stacked due to the height and some water I found on the floor and possible unstability of flooring in my apartment
I would recommend this to a friendWonderful washer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this washer for a month now and I love it. I especially like that it has a quick cycle, so that I can wash in less time when I’m in a tube crunch. Clothes come out clean and almost dry.
I would recommend this to a friend- Pros mentioned:Drying performance
Dryer died within 2 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I invested in this Samsung washer & dryer set and within two months the dryer stopped working; it just clicked when you’d press the start button. What a headache it was just to get a Samsung tech. out and I had to unstack the set for the tech. The tech took it apart, put it back together and it worked. He had no idea what the problem was but, only said it could’ve been a loose wire. I’ve lost confidence in Samsung and can only keep my fingers crossed that I didn’t get a lemon. But besides the dryer dying I will admit that I actually do love the set!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tracy,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you.
The experience is not what we expect from our customers.
In case of repair or replacement, you can check the warranty coverage of your product here:
https://www.samsung.com/us/support/service/warranty/DVG45T6000P/A3
For parts needed you may purchase them here:
https://www.samsungparts.com/Default.aspx
if additional assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you for choosing Samsung. Have a great day.
Reference number:
1144566005
^^Ross
Great washer if you only plan to use it for a year
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It started making extremely loud noise when spinning in about a year after the purchase. By the time I was able to get through to Samsung customer support, the manufacturer warranty had expired, and the cost of repair was the same as buying a new one. I'm done with Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi GarryR,
We understand how you feel regarding your washer. We are here to help you.
We recommend checking the resources below for steps to take when the washer is noisy. Please watch the video and kindly click on the embedded words for more details.
Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
hould you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147236304), and it will help our team pull up your information.
^Rodel
Not a buy if can get something els
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a buy by the time i realized it 14 days was up. Not sure it put out enough water or not. Worry if laundry is clean or not.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We understand that an excellent working washer plays a massive part in cleaning our laundry. Let us help you maximize the capacity of your washer.
I have shared a link below for the steps that can help you with the cleaning performance of your washer. Please watch the video and click on all the embedded words inside each article.
The washing machine does not fill enough water.
https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-does-not-fill-with-enough-water
Clothes are not clean after washing in the Samsung washing machine.
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146821598, which will help our team pull up your information.
^Rainly
Terrible product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Junk, had it 3 weeks and wont dry due to cooling sensor....nothing wrong with setup old dryer worked fine...stay away do not buy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Justin,
We know how important it is to have a functioning dryer. Let us help.
Here is a link for troubleshooting steps for your dryer that doesn't fully dry clothes; kindly choose the one that matches, watch the video, and click the embedded words.
Clothes are not dry after using Samsung dryer.
https://www.samsung.com/us/support/troubleshoot/TSG10001001/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149122889) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Nope
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer was delivered in 1/2022. It worked great until a few months ago when it started vibrating violently. This has been used by a household size of 2 adults, so it hasn't been used excessively. I'm now shopping for a new washer.
No, I would not recommend this to a friendAWFUL CHEAP WASHER
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally purchased this washer machine thinking it was a great deal and a year and a half later it’s sounding like a car crash when it spins. Samsung says its out of warranty but obviously they know it has faulty parts. I barely Wash anything and I’ve never even seen a washer machine do this after less than 2 years of use. DO NOT RECCOMEND. Samsung IS HORRIBLE
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We are happy to receive your review.
Samsung washers are generally very quiet, and most noises are either normal or can be easily corrected.
You can check the model's user manual link about excessive vibration or making noise on page 50.
https://downloadcenter.samsung.com/content/UM/202301/20230103164309469/WF6000T_UM_DC68-04006R-04_EN_CFR_MES_R.pdf
You can also check the nearest sound that you hear to determine the correct troubleshooting guide to perform on the link below.
Samsung washing machine is noisy.
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Also, you can check the right cycle, settings, and features on the link below.
https://www.samsung.com/us/support/answer/ANS00061937/
The best laundry load size for your Samsung washing machine and dryer.
https://www.samsung.com/us/support/answer/ANS00080262
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145657334, which will help our team pull up your information.
^Rainly
Son in law now does the laundry!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer dryer combo. Gave to my daughter as a house warming gift and my son in law has been washing cloths ever since. He loves the simplicity. Has assigned different sounds for different cycles and has activated the wifi
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Samsungstackables, I am glad to hear you chose a Samsung Dryer for your daughter. I am so glad she loved the unit. We thank you for choosing Samsung. ^Brad
review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.unable to provide a review..item was just purchased
I would recommend this to a friendBrand response from Samsung
Posted .Hi there review., I would like to congratulate you on your new Samsung Washer and really appreciate you pausing your day to share your feedback. We are excited for you and your new machine and welcome you to our family. Thank you for choosing Samsung in your home. ^Brad