Customer Ratings & Reviews
- Model:
- WF45T6000AP/US
- SKU:
- 6473461
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance, noise level, and ease of use as positive aspects of the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+. The capacity and design are also appreciated by users. However, some customers have expressed concerns regarding the spin cycle and installation.
This summary was generated by AI based on customer reviews.
Quit After Less Than 2 Years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY A SAMSUNG WASHER! Almost 2 years to the day I purchased, my washer has quit. The Geek Squad tech stated that this is a known issue, and the repair would be more than the cost of what I paid for the washer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .StevenJ, we want to ensure you have a properly functioning washer to keep your clothes clean. We are here to assist you in exploring all possible options to fix this issue.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u .community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146662732) to help our team pull up your information.
Have a great day.
^Camille
Good Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple but effective washer, fyi leave the washer open between washing so it can dry off to avoid musty smell
I would recommend this to a friendGreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The interior of the dryer is quite big. I can fit a queen size comforter and a bit more.
I would recommend this to a friendloving my new dryer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely loving my new dryer! After 10 years of an older model, it was time to upgrade.
I would recommend this to a friendBrand response from Samsung
Posted .Hey there Scoopy! I am confident your new Samsung dryer will continue to impress! We love hearing from customers like you! ^Shay
So far so good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was packed very well in my opinion and it gets the job done. So far so good!
I would recommend this to a friendGood machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good machine. The display and controls are not as good as the older model that we owned though.
I would recommend this to a friendSamsung customer service is terrible.Avoid Samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung customer service is terrible. Avoid Samsung
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jeffrey,
We understand your disappointment with not having the best customer service experience. Let us help you with your dryer.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147888905) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Disgusted
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This along with a matching dryer are the worst purchases I have ever made. Two defective machines, non responsive customer service and down right unprofessional installation. I now have two brand new machines that I guess I need to replace. I will never buy from Best Buy again. I could not possibly be less pleased.
No, I would not recommend this to a friendGreat buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome dryer! Love the color and quality of the dryer. Major upgrade from my last dryer.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and runs as expected. This washer does the job.
I would recommend this to a friendDryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Met my expectations once I understood how to operator the dryer
I would recommend this to a friendWasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful awful service! After purchasing stackable washer/dryer, upon delivery, washer damaged - it happens. BUT it was after that trying to get the NEW washer was unacceptable! I went to local store several times to confirm delivery. In day of delivery- no washer! It took MANY calls & hours of frustration to finally get it delivered on 6/18/21. Rep apologized for dropping the ball.
No, I would not recommend this to a friendGreat buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy. Happy that we got it at Best Buy. They delivered and installed it nicely.
I would recommend this to a friendNightmare
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers started machine and left. Washer leaked water in pedestal drawer and laundry room floor. Nightmare. Returned machine. Do not buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. We’re saddened that you no longer have the product and would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
Your reference number is 1144647948.
-Noraina
great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the front loading aspect and the lint tray is sweet honestly haha
I would recommend this to a friendDon’t buy without extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in 2020 and died within 3 years. Thank goodness we bought the 5 year Geek Squad extended warranty. The credited us the cost we paid and we bought a new washer. If you buy this buy and extended warranty,
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello NicoleS,
Thank you for choosing Samsung for your laundry needs. We are saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
-John
Tub shakes all over the place
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tub shakes all over the place. We have had repair men out and they say they have the same issue on the model for multiple owners. We have made sure it is level too. I would not recommend this washer as is. Working on contacting Samsung
No, I would not recommend this to a friendElectric Dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dryer, large enough to fluff my large cushions, clothes dry very quickly.
I would recommend this to a friendDryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Energy efficient. Only issue is need to be on auto time setting to adjust heat level
I would recommend this to a friendWasher and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the purchase. Both were a lot quieter than I expected!
I would recommend this to a friend