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Customer reviews

Rating 4.6 out of 5 stars with 6546 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 6,546 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade to the Samsung washer and dryer combo. BBY delivery and install was very smooth. Options to vent out both sides or the back of the unit. Plenty of options to use on the dryer depending on your needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never by for them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order it a week before I picked it up and payed cash when to pick it up and they never order it .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, awesome delivery. Couldn't ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great washer and it has this new different modes. Just FYI really read the manual before unpacking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit works well overall. The drain the sensor isn’t that accurate though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the machine I wish I would’ve bought a bigger load but, overall works great!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Sonia! We are so glad that you love it! Welcome to the Samsung family! ^Shay Samsung

  • Rated 1 out of 5 stars

    Don’t waste your money.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy! Poor quality! Didn’t last 4 years! It suddenly just Stop working!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and uses very lite detergent t get your clothes clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new dryer and washing machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my firs time to have one but I love o definitely recommend this to anyone who wants to get this machine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great dryer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new dryer and every setting it offers! Love the moisture sensor that allows me to save energy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taking a long time to learn to use the different settings and what to do the best cycle and water temp to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completed the family of washer and dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matching the color with our existing washer and have the same brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service from best buy I would recommend it to a friend best buy always within everyone's reach

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer . It helps wash my clothes 45 min instead my old washer who washes my clothes for 1 hour and it was limited to how many clothes it needs to be washed. This washer is the best and i can throw a lot of clothes to wash at once

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great, would buy again if needed to ever get another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Washing machine. The different settings help a lot with how you want to do a wash.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dog Hair Problem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am for the most part happy with this machine. The only disappointment is that it does not remove the dog hair like my previous 22 year old machine did. I'd take any recommendations available to help with this issue. I have a Golden Retriever that has long hairs that stick to everything! Considering my old machine did just fine, I am surprised this is an issue.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there RGev, I realize you have some concerns with your Samsung Washer not providing the ideal clean clothes and would like to offer some help. I have some information to provide that will give you the best results each time. See link below:
      https://www.samsung.com/us/support/answer/ANS00084866/
      We are here if you need any additional assistance via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143878761. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had Samsung in the past and have been very happy with their products. This has not disappointed. Very efficient. I typically use a time dry on low heat and works perfect and gets the job done in the time I choose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, had no issues! Does seem a little loud during the final spin, and annoying to hold to start.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer, quiet and easy to use. Capacity is good

    I would recommend this to a friend