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Customer reviews

Rating 4.6 out of 5 stars with 6547 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 6,547 reviews
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal product, delivery was on time, drivers were organized and quick! Love this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The washer I've been wanting!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice washer. It was an open box. It has a couple of small dings, but I don't care about that. I saved a lot of money. We had great customer service & they are very knowledgable & helped us a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Dryer has some issues

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as described, but this Dryer has been having some issues and needed to be serviced out of warranty already. it’s only been a year and a half. Not sure why a dryer this new is doing this. I would consider other options in the future.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Thank you for choosing Samsung products. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience.

      To better assist you on this matter and to collect more details of what happened, please reach us with the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      You may provide this reference number (1144960935) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Outlet the BEST!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Best Buy Outlet. We purchase items that we need. I just wish they were open everyday.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It STINKS. Would not recommend.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do not like this washer. I’ve had front loaders before so know how to care for them. This one STINKS. After the first wash, my clothes smelled sour. The machine has been put through the cleaning cycle, door always left open after washing, gasket dried… it stinks. My clothes stink and it doesn’t do a great job of cleaning either. I wish I could return this machine. It’s awful. I feel ripped off.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there ShopALot, I understand you have some concerns with the performance of your Samsung Washer. I know how frustrating it can be for your clothes to have an odor. I would like to help you resolve your issues with some helpful tips to ensure your washer is working efficiently. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01110749/
      If you have any other concerns, please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143749234. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Samsung - 45 cu ft. Front Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - 45 cu ft. Front Load Washer with vibration reduction is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washerdryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My set didn’t fit on my laundry room and technicians didn’t inform me

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this washer for over a month now, so far good experience . Various wash cycle options to choose from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you it gets the job done vlose vome out very clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my new washer ! Works well a lot of options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    d

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got to buy the dryer I wanted finnaly and they will deliver and install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had this for a month, but love it so far! So many options for settings and quiet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. We had Samsung washer before this one and was 15 years old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice dryer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Perfect fit in my laundry space and looks good alongside my washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    And it sings too

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning its features, but I am loving it. Plays a catchy tune when cycle is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a difference

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired up with a new samsung washer, the two units make doing the laundry almost enjoyable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it after three weeks.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Had it for about three weeks and love it so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It drys quick Shuts off before the time is done And it has music when the machine is done Wish they didn’t do that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine dries fast. No wasting energy drying and then drying again.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazing! It is very quiet - can keep the laundry room door open and hardly hear it two rooms away. The chime noises when it is done with its cycle is super helpful, too. Clothes have been super clean, no issues!

    I would recommend this to a friend