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Customer reviews

Rating 4.6 out of 5 stars with 6547 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 254 Showing 5,061-5,080 of 6,547 reviews
  • Rated 5 out of 5 stars

    electric dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery as scheduled. installation as maintained. immediate test and subsequent use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty Silent and washes the clothes really well. Value for money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kinda works prouduct

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working as expected. Would have loved it if it was a little quieter. This also has the same mold problem with any fro load washers so I have to keep the door open for it to dry after each washing cycle.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We work to ensure that your washer is functioning at its best at all times, Sujan. We are here to help you.

      We recommend clicking the resources below for steps to take when the washer is noisy and has molds. Please hover your mouse over the hyperlinks and watch the instructional video for tips.

      Samsung washing machine is noisy (Please select the best that describes what you are hearing):
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      The washing machine has a mildew smell or visible mold:
      https://www.samsung.com/us/support/troubleshooting/TSG01110749/

      Should a service request be required, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1146572376, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking, easy to use and installed. Also price was good. Noise reduction is good but could be improve

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washing machine on the market. Huge inside. Sleek look. Stackable with the dryer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Survey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with how quickly we got the product and how fast it was set up by the drivers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy for my Samsung wash machine at works excellent forces things evenly spins real nicely thank you again I know of the payment plans and then no interest for 18 months it's really awesome payment plan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung washing machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery people were prompt, very concerned about condition of washer and accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the dryer, love the way the lint trap is made too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good washer for small to medium loads not a large capacity or for comforters

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after buying a LG off of marketplace broke, works so far and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modern Look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Fancy black sleek Samsung look. Learning the buttons currently, but easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good washer love the color and love that my clothes come out clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung strikes again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful machine. Samsung so far is proving to be reliable. Let’s see down the line.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 1 out of 5 stars

    Mr James Anderson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a front loading Samsung washer In October or November. After the legs were placed evenly on the floor it has been great. It has taken us a bit of time to get used to its operation but is great. It is very quiet and efficient.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Washer. I am glad that you were able to resolve your installation issue. I am glad to see that you are now able to enjoy your unit. We welcome you to the family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    A pretty good appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid appliance, easy to set up, durable and looks nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working well so far.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery, installation and washer works well!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quick wash setting. Done in just over 20 mins. Great machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works great and washes better. I would recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost dryer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer with good features. It does not dry the clothes all the way and I need to run it 2x

    I would recommend this to a friend