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Customer reviews

Rating 4.6 out of 5 stars with 6548 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 262 Showing 5,221-5,240 of 6,548 reviews
  • Rated 5 out of 5 stars

    Dryer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has cut our clothes drying time in half, so it was money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great clothes washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clothes washer and glad that we bought it from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the washer so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the style and controls of this washer. nice price for a great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. Bought the set and I’m disappointed my clothes don’t come out freshly cleaned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cant hook it up but its really nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say yett but its really nice and I am excited to have it hooked up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washer and dryer. Bought them for my new house. Love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery. I bought this for my rental house. Did not hear any complaint from tenants.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the clothes comes out almost dry and it’s water efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High efficiency

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size dryer, lots of options and doesn't take forever to dry clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, professional installation, quick install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trusted name and performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dependable, trusted name. Very happy with purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Betty Betty good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine very good I recommend this machine

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Loud and lot shakes a lot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would only recommend this for a basement laundry room. This is much louder and the vibration is much worse than you would expect. It's especially bad if stacked. I can't believe this has vibration reduction technology. The spin cycle is loud and shakes the entire room.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello John,

      We understand the inconvenience of dealing with a noisy and shaking washer. We're here to help.

      Below is a link containing the troubleshooting steps to help with a noisy washer. Browse through the guide and select a sound similar to the one your washer makes. You may also check the video and the hyperlinks for other helpful tips.

      Samsung washing machine is noisy:
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      To troubleshoot the shaking washer, check out the link below. It offers additional resources on laundry load size, washer cycles, settings, and features. A helpful video guide you may watch from beginning to end is also attached.

      Samsung washing machine is shaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01001016

      We have also provided the user manual for your model. See page 50 for other actions when the washer vibrates excessively or makes noise.
      https://downloadcenter.samsung.com/content/UM/202407/20240725162733027/DC68-04006R-06_IB_WF6000T_EN_R.pdf

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148301224) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Excellent upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a perfect upgrade. Ease of installation! Long over due upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries fast but leaves clothes slightly wrinkled. Sits low to ground so get a pedestal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just what we were thinking ti would be. Good quality and not the first Samsung we had. Never got issues previously and didn't expect to have it now either. This one is great for the thight place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, looks great and lends with other appliances in my kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new dryer!! It makes a soft sound when cycle is complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was very nice. Would look at Best Buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung - 4.5 cu. ft. Front Load Washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Samsung - 4.5 cu. ft. Front Load Washer with Vibration Reduction Technology+ - Platinum. It is quiet and vibration is very low. Quality of washing is good too.

    I would recommend this to a friend