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Customer reviews

Rating 4.6 out of 5 stars with 6548 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 266 Showing 5,301-5,320 of 6,548 reviews
  • Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NIce-looking dryer. Seems to work well. Lots of drying options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet during all cycles. Love the size of the drum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it clothes are clean and I love the self cleaning mode

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with features I need. Employee was great help

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Machine works to expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No disappointment here. Product works as expected.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I would like to congratulate you on your new Samsung Washer. I am sure that you will love the versatility of your new machine. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 4 out of 5 stars

    Needs a little tweaking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The locking areas are hard to fit with the pedestal. Works great, otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and water efficient. Self clean cycle is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is great and install easy. Looks amazing in the space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent machine. Quite. Although plumbing. Little noisy when filling and emptying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT MACHINE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT MACHINE..... SUPER QUITE AND CLEANS GREAT...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer! The only flaw is the sensor isn’t accurate at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer has been great and had a very reasonable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes good products. Delivery and setup was good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good standard dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure to turn off eco dry or it'll take forever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean clothes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cute daughter loves it I'm the best mom ever

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So far, so great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. It’s quiet, easy to use and Has more options/settings than I know what do with. For the price, it was a great value. Loge is how I will judge and they will (hopefully) take a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W&S

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time and was installed in very little time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drys clothes faster than the 2.5 year old may tag it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer and dryer Fast, spacious and good quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a Samsung front load washer before so I'm a little disappointed by this one. The door doesn't always latch when I close it and the settings are not as adjustable. There are more levels of temperature and spin but doesn't do much good if you can't use them.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Gabby,

      Thank you for raising your concern regarding our washer, this will be helpful to improve our products and give more satisfaction to you and other customers. I apologize if you're having trouble adjusting the settings and if the door doesn't always latch when you close it.

      Since your door isn't closing as it should be, your washing machine will show an error code. Please click on the link to resolve your concern with the door.
      https://www.samsung.com/us/support/troubleshooting/TSG01002001/

      You may also visit this link for troubleshooting steps regarding your settings adjustment.
      https://www.samsung.com/us/support/troubleshooting/TSG01108862/

      Moving forward here are other options to speak with our representatives for further assistance.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community:
      https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Support:
      1-800-726-7864

      Stay safe,

      Reference Ticket Number: 1144161447

      ^Mila Samsung