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Customer reviews

Rating 4.6 out of 5 stars with 6548 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 269 Showing 5,361-5,380 of 6,548 reviews
  • Rated 4 out of 5 stars

    dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good dryer that has controls on the front and a light when you oen the door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick drying time and energy efficient - very happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient washer spins clothes dry………………,,!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best dryer ive ever owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its by far the best and affordable dryer out there.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great machine overall.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes like a dream no vibration even at high spin cycle speed. The different customization options are great for when you have different needs on the wash load.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but I’d have liked to be able to have a silent mode instead of all the songs and noises. It’s also kinda hard to open the lint trap, which is annoying. I also would have liked to be able to control more within each setting, in stead of everything being so fixed.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Alli, I would like to congratulate you on your new Samsung Dryer and appreciate your review. I would like to forward your design concern to our design team for future products. We welcome you to our Samsung family. ^Brad Samsung

  • Rated 3 out of 5 stars

    Non satisfactory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer doesn’t dry well, it takes forever to dry. I don’t know if there’s a fault somewhere, l’m not happy with it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are committed to enhancing the effectiveness of your dryer, Sylvia. Allow us to take care of this.

      To address your concerns regarding your dryer's drying performance, we recommend referring to the resources provided below. Please click the hyperlinks and watch the instructional video for tips. 

      The dryer cycle takes too long:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long

      Should a service request be required, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147085160, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer lots of settings dries clothes quickly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is good one and it meets all our needs. Save lot of power too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is by far a great product. Bestbuy customer service ( delivery) was exceptional very profesional and great instructions on product care. Will recomend product 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great value for a basic washer/dryer set

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second Samsung dryer in 8 years! I had to replace washer in June after 8 years as well. If had known I would have replaced both at the same time with a different brand

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast installation. Great product. On time delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer!!!!!!!!!!!!!! !.! A+++++! Very happy !

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    It's The "Buttons"!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the washer is good--laundry is clean! Noise is minimal. "Wash Options" are difficult to lock in, requiring multiple tries. This is my only negative so far!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer was just what I needed and install was very good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but somewhat small to wash comforters and blankets.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Camargo90, I would like to congratulate you on your new Samsung Washer and thank you for providing your feedback. We are glad to see you are enjoying your appliance. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Services, on time schedule and has price match

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    "Vibration Reduction" does not work so well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Vibration Reduction" does not work so well. The last Samsung we had did not vibrate at all, so you would think that the newer model would be better. Best Buy sad it was manufacturing defect, and replaced it. But the replacement also shakes when spinning. It washes fine, but still...

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Templarx,
      I see that you are experiencing issues with your front loading Samsung Washer not spinning properly and I would like to help ensure you are getting the best performance from your machine. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000997/ If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513) Please reference ticket number 1143091715. We welcome you to the family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. It is a basic dryer that gets the job done, nothing fancy.

    I would recommend this to a friend