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Customer reviews

Rating 4.6 out of 5 stars with 6516 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 6,517 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A better wash.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer - is seems to be the correct size for how I do laundry. Items are spun very dry so drying time seems to be shorter. I like the bigger soap dispenser -and better information on how much I should be using for each load. Even my comforter had room to tumble. Very easy to use controls - more information for each load type. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Noise level

    Rated 5 out of 5 stars

    Best Washer I've used lately

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the past 3 weeks, this washer has been the most quietest washer we've used. Its getting our clothes clean and is super efficient. I've even noticed a difference in my water bill!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Brand new, but I love it so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice machine, seems well built, and is extremely quiet. But Samsung and Best Buy need to get their act together about packaging. It came wrapped in styrofoam and plastic. What's wrong with cardboard?? I'd happily pay a few dollars more for environmentally friendly packaging. To be using styrofoam and plastic in this day and age is ignorant and irresponsible. I give the washer 5 stars but BB and Samsung get a goose egg for contributing to the current environmental disaster.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung 7.5 stackable electric dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dries clothes nicely, very quiet machine , has a lot of different options

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer! The noise is minimal, can barely hear it while drying, the only issue is the door, it is a little hard to open. The room is spacious, dries the clothes evenly, I have 4 children and I can get laundry done in half the time my old manual dryer used to take.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and cleans clothing nicely. Very little vibrations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet. Easy to operate. Drys large loads with ease.. All these awesome settings a plus. Worth the money spent.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung washing machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, choosing a Samsung front-load washer offers a range of benefits that make it a smart choice for any household. Whether you're looking for energy efficiency, high capacity, smart technology, or user-friendly controls, Samsung has a front-load washer to meet your needs. You can expect a Samsung front-load washing machine to last between 10 and 12 years with minimal maintenance or repairs required. A musty odor is the number one problem with front-load washers. These machines are tightly sealed around the door to prevent water leaks. The moist environment around the door boot seal quickly causes mold and mildew to form and start stinking up your laundry room

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered new appliances in January, the washer and dryer were delivered in April, the fridge is still on back order. I like the washer and matching dryer set, i have them stacked in my kitchen. They are quiet and efficient. I would recommend this set to anyone looking for new appliance who needs a warranty, delivery, haul away, and installation due to not having a truck.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, its well worth the money on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer!! It totally cleans the clothes as well as being quiet during the wash. It even has a little ring once the load is completed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great dryer. Very quiet and easy to use. Have had for about 6 months so far and still going great! Only complaint is the moisture sensor tends to say the clothes are dry when the waistbands are still damp so I always end up using timed dry.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Samsung front load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is awesome. It gets clothes so clean and it’s quiet also. I have the matching dryer too. Anyone who is searching for sets needs to go to Best Buy. Because you will get more bang for your buck with this set

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well, easy to use, and is pretty quiet. Only had it a short time but no problems yet

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Plusses and Minuses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice large capacity, and I like the multiple and flexible settings including "presoak". It has braille on the control panel. Door flings open fast and hard when you open it and is difficult to close.. perhaps an adjustment that can be doneif I dig in the manual. Wish the installer would have noticed that. It gets stinky - even if you are using it daily. This did not happen with my old Samsung Frontloader (which I had for 9 years). Good thing it has the washer clean mode on it - but I hate to have to waste time and water running that! I don't think there is a way to turn the end of cycle alarm off so if you get it going before bed it might wake you up. I don't like to have to hold the button down to start it (vs just pressing it) I am sure there is a safety reason for that. I had to replace my old Samsung Dryer a year ago and this new washer does not match! It would be nice if the styling was somewhat consistent from year to hear. But - it works, and seems to get things clean!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there WasherDryerFrequentBuyer, I understand you are having some concerns with your Samsung Washer and know that odor can be alarming. I would like to provide you with our best tips to avoid this problem. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01110749/
      We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dry clothes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer works great. It is essential to have a good dryer for a family of 6.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace my old washer that broke down a few weeks after its warranty ended. So far it's been working as intended, washes clothes, not too loud, plays a sound after it's done. Overall good washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drying performance

    Rated 5 out of 5 stars

    Quiet and efficient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice design and easy to use. Good for large loads of laundry. I can finally dry my blankets at home!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, bought the set for a steal. Couldnt be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got more than what I paid for.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's was the cheapest one. But the system wasn't cheap at all. It handles very heavy loads and provides a lot of features that makes custom loads possible. I love it gives the exact time it will finish. An super efficient with water and making sure it's evenly washed. It can even handle thick blankets and pillows.

    I would recommend this to a friend