Customer Ratings & Reviews

Efficient, quiet. Like the way the machine cleans and its performance.

Washer machine is actually much more compact. The load space is much larger and much stronger. Very easy to use

Works great. Got it when it was on sale. worth the price after my older one broke.

Great dryer. it has great dryer features. Easy use

Best buy service, right from helping us select the right product until the very end was excellent. We love our new washer and dryer. The reason with I gave 3 stars is because of the delivery of the product (I am guessing best buy use 3rd party delivery/installation option). I was charged for the installation of the equipment and when the deliver guys showed up, it seems like they were just least interested in having them install. They looked at the connection knob and said we are not able to remove that (didn't even try) and gave really hard time to my wife. We ultimately had to call our neighbor to help out since my wife is not very handy, and our neighbor was able to do it in less than a second. It is just horrible that you pay for something and have to do it yourself.

Very happy and satisfied on our purchase. It’s beyond our expectations!

Nice combo set both work well. Only thing is have to keep doors open after use

Great appliance, plenty drying choices, large capacity and quiet

This dryer is the most smartest one in the market. Amazing thing is the smart drying process which not only dries the clothes but also prevents it from wrinkles. Would definitely recommend this machine.

So far, so good. Just delivered and doing a test run.

We love this washer. Our clothes are cleaner, and get less damage. The washer has so many options for every time of fabric, it is very smart in its consumption of water. It calculates the amount of water and the time depending on the size of the load, so you are not wasting tons of water even if you have to wash a smaller load of clothes.

Nice. I love it. Very quiet. Jus what i need in my new home

Easy to use, easy to load and unload laundry perfect for small spaces

Best buy personnel were unsure if the washer had warranty, however I was putting some trust on the brand. Washer initially leaked in the first wash however it did not after that and its now atleast 4 washes old. Caps for the 4 holes that we need to empty out during installation was not provided and therefore they categorizing it as excellent with none of the parts missing does seem a little misleading. I had no plans to return as Best Buy wanted to haul it back in. Samsung ensured it was covered under warranty and was very responsive when I reported the leak and even scheduled a service however I did not have to use it as Washer seemed to have fixed itself or may be the washer was not standing evenly on the floor initially. So hoping it wouldn't have issues in future, a chance I was willing to take.

From the sales person to the appliances, it was awesome. Love my washer and dryer, and my microwave works perfectly.

I bought this washer to replace an old one. This has been one of my best decisions this year. My bed sheets have been smelling fresher longer compared to when I would use my old washer. Its quiet and i havent had any issues.

Great dryer and quiet, good bang for your buck and very spacious

Love my washer. It works perfectly. When I bought I was afraid of the loud noise which usually comes with such a device, but that was not the case it works with no noticeable sound. Love it.

Grate machine! Very easy to use, and economic dryer

Very energy efficient and quiet dryer. Drys clothes and blankets on the first cycle without adding additional minutes or another cycle.